Petco

4.3
637 reviews

About

Pet StorePetco
Visit your Eagle Pet Store located at 3006 E. State St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3006 E State St, Eagle, ID
83616, United States

Hours

Reviews

4.3
632 reviews
5 stars
408
4 stars
120
3 stars
43
2 stars
18
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness from certain employees.

Grooming Services

Grooming experiences were mixed, with some customers expressing satisfaction while others reported poor service and mishaps.

Store Condition

The store was generally described as clean and well-stocked, but some customers noted issues with product availability and organization.

Customer Service

Overall, customer service received positive feedback, but there were notable complaints about unprofessional behavior and communication issues.
  • JT
    Jess Turner
    3 days ago
    1.0
    Had plenty of employees when I came in at 6 (only stopped at this location because it's on my way home). I counted three employees, one at the register and two walking the floor. Waited by the fish for almost 20 minutes waiting to see if any of them would greet me or ask if I needed help... never happened. Then while leaving the guy at the register was more interested in his phone then noticing someone was leaving. Was going to buy out all their manager special fish but I guess I'll just spend my money at petsmart where their employees pay attention.
  • RO
    Raymond Oelrich
    Dec 24, 2025
    5.0
    All the staff are great. The dog trainer Jamal is awesome. Had a great conversation with him and will be signing up my 2 dogs.
  • CG
    Chloe Gutierrez
    Dec 20, 2025
    2.0
    Just got drilled by the associate while trying to purchase a clawed frog. I understand making sure the animal is going to a good home but we were spoken to very rudely. Not to mention the person getting the frog for us dropped it onto the concrete floor. Not a great experience, not impressed.
  • CR
    Cara Reed
    Dec 18, 2025
    5.0
    I've never been to a petco where their staff was just all around awesome. Everybody I talked to at this store is knowledgeable kind and courteous. I don't have a need to go anywhere else.They have everything I need always in stock, and are super nice and helpful.
  • DD
    Debbie Durand
    Dec 16, 2025
    5.0
    Busy for Christmas! We used the Vetco services to get vaccinations for our dog. It was very easy to get them registered and in to see the Doc. They explained explained everything clearly and we were done quickly. After, we walked around the store which was well stocked and saw lots of wagging tails which were seen making their Wish List for Santa!

Frequently Asked Questions About Petco

Does the Petco Eagle location have a vet hospital?

No, Petco Eagle does not have a full-service vet hospital.

Does Petco Eagle offer vaccinations?

Yes, Petco Eagle provides vaccinations.