Petco

4.2
1385 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Boise Pet Store located at 179 N. Milwaukee St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
179 N Milwaukee St, Boise, ID
83704, United States

Hours

Reviews

4.2
1,378 reviews
5 stars
784
4 stars
332
3 stars
117
2 stars
50
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of poor service, particularly in grooming and customer support.

Grooming Issues

Multiple reviews highlighted significant dissatisfaction with grooming services, including long wait times and inadequate care for pets.

Animal Care

Customers expressed concern over the condition of animals in the store, noting issues such as unclean habitats and sick or dead animals.

Product Availability

The store generally has a good selection of products, but some customers reported issues with stock levels and discrepancies between online and in-store prices.

Store Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting well-maintained areas while others reported dirty conditions, especially in grooming.
  • TL
    Tia Leeflang
    Jan 2, 2026
    1.0
    Manager had poor service, and was not very helpful... we just sat around waiting to be assisted. The lady at the register was very kind though!
  • BB
    Brooke
    Dec 30, 2025
    5.0
    Good selection of items. Prices are a little higher than online. Employees are super helpful. I forgot to use a coupon and they let me just come in to have it applied without returning everything first.
  • AS
    Ashley Seale
    Dec 23, 2025
    1.0
    Alicia B is out right awful at her job. I booked a grooming appointment, dropped my dog off at her appointment time, and was told it might take 3 hours. I was okay with that and willing to pay for the extra time. An hour later, I got a call from Alicia and was told they wanted to shave my dog after I told her no, because it is winter, and she had not done a thing. My dog had not had a bath, a haircut, or anything. Took my dog to another groomer the same day and was told she did not have to be shaved; she got a good bath and a haircut. Alicia did not want to do her job, which I was paying for. She wanted to shave my dog to make her job easier and stress my dog out.
  • DB
    Diana Bunch
    Dec 23, 2025
    1.0
    Really disappointed at the state of the bettas this time around. There were a few dead ones, a few obviously sick ones, and many that have sat so long in their cups that they grew algae and had a lot of debris floating in them. Do better for these guys, please.
  • GG
    GoddessofLiberty
    Dec 15, 2025
    4.0
    Staff were very friendly. My pug dog had a very good experience there, and wanted all the toys!😄

Frequently Asked Questions About Petco

Does the Petco Boise location have a vet hospital?

Yes, Petco Boise has a full-service vet hospital.

Does Petco Boise offer vaccinations?

Yes, Petco Boise provides vaccinations.