Canine Country Club

4.6
442 reviews

About

Pet Boarding ServicePet Day CareDog TrainerPet Groomer

Location

Canine Country Club
2150 Delavan Drive, West Des Moines, IA
50265, United States

Hours

Reviews

4.6
442 reviews
5 stars
380
4 stars
17
3 stars
12
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their friendliness and genuine care for the dogs, noting that their pets were well taken care of.

Facility Cleanliness

The facility received positive remarks for being clean and well-maintained, although some reviews mentioned issues with cleanliness in specific instances.

Communication

Customers appreciated the updates and communication from the staff, including pictures and reports about their pets during their stay.

Mixed Experiences

While many reviews were positive, there were several complaints regarding specific incidents of neglect, billing issues, and lack of transparency about services.

Dog Enjoyment

Most dogs appeared to enjoy their time at the facility, returning home happy and tired after playtime.
  • MS
    malcolm stein
    1 day ago
    5.0
    They are great with the dogs and my puppy comes home tired everyday she goes, Liz is extra great with my dog and is a great trainer.
  • AM
    Alexis May
    4 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience! From start to finish, this grooming place exceeded my expectations. The staff was so kind, patient, and clearly genuinely cares about the dogs they work with. My dog looks incredible—perfectly groomed, soft, clean, and so happy when I picked him up. 🐶✨ You can tell they take their time and pay attention to detail. I also really appreciated the communication and how comfortable they made both me and my pup feel. I’m attaching a photo because the results truly speak for themselves! Highly recommend to anyone looking for top-notch grooming and a place you can trust with your fur baby. We will definitely be back!
  • JH
    Jeff Heidemann
    Dec 30, 2025
    5.0
    Great people always great !
  • JA
    john adam
    Dec 23, 2025
    5.0
    I’m not sure I can say enough good things about this place! The staff is amazing and treat our Dogs like their own! Such a fun and friendly atmosphere and the cost is great! Highly recommend taking your furry friend here!
  • LM
    Lindsay Miller
    Dec 20, 2025
    1.0
    I've waited months to post a review, because I didn't want to write a review while I was SO ANGRY about how my dog was treated while she was boarded. I paid over 100$ for about 18hrs of boarding. The extras I paid for didn't happen. My dog also spent an hour in her small space while it was FLOODED with water, was left alone for 10hours, and was taken outside for approximately 3 minutes, twice. As a heads up, they remove all of your pet's personal items from their kennel first thing in the morning, likely on day of pickup, but that means that if you are boarding for one night, your pet may spend half of the time with none of the items you brought. Don't bother paying for any of the add-ons, it's unlikely that they will do that. Edit to add: I'm honestly wondering how many of these 5 star reviews paid for the Webcam option to see how their dogs were taken care of.