Petco is your trusted pet store near you in Mason City. Visit your local Petco at 568 Indian Head Dr for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Mason City Petco today.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided helpful advice, particularly in the animal care sections.
Store Condition
The store's cleanliness and organization received negative feedback, with reports of untidy conditions and dead animals in tanks.
Product Availability
Customers expressed frustration over product availability, particularly regarding live animals and feeder insects, which were often out of stock or in poor condition.
Management Issues
There are complaints about management's attitude and decision-making, particularly regarding customer interactions and policies.
KN
Kerri Nelson
Feb 4, 2026
5.0
We love our local Petco!
KW
Kaye Wilson
Jan 18, 2026
5.0
The person checking out customers was friendly and polite to everyone including the pup..
PW
Paul Wagner
Jan 11, 2026
5.0
Needed Ollie dry dog food and an employee who was leaving for the day helped me find it. Over and above and I appreciate it.
EA
Erin Aissen
Jan 3, 2026
1.0
My family drove an hour to visit a cat that is currently being housed at this location. Employees told us that due to staffing shortages and large quantity of customers that the cat would be unable to come out of the cage for us to meet. There were minimal customers in the store at this time and 5 employees on staff. We were there for an hour and customer quantity did not increase and Employees just stood around on their phones instead of offering for us to meet the cat. One employee was eating at a register. There is no reason that we could not spend 5 minutes with this cat.
MS
Misty Schneider
Jan 3, 2026
5.0
The last time I was here I had an negative experience. However, this time I met someone in management named Mario. He was extremely helpful And I was able to gain all the information I needed to be confident in being a good pet owner! I will return to this store for all my pet needs especially if Mario is in management 😊
Does the Petco Mason City location have a vet hospital?
Yes, Petco Mason City has a full-service vet hospital.
Does Petco Mason City offer vaccinations?
Yes, Petco Mason City provides vaccinations.
Does Petco Mason City offer curbside pickup?
Yes, curbside pickup is available at Petco Mason City. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Mason City Petco?
Hamster and guinea pig prices vary by location. Call your Mason City Petco at 6414245153 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Mason City sell dogs?
No, Mason City Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
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