Petco

4.2
624 reviews

About

Pet StorePetco
Visit your Dubuque Pet Store located at 2541 Northwest Arterial for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2541 NW Arterial, Dubuque, IA
52002, United States

Hours

Reviews

4.2
617 reviews
5 stars
347
4 stars
147
3 stars
66
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individual employees who provided excellent service.

Product Availability

Customers noted a good selection of products, although some expressed concerns about the availability of specific items.

Store Cleanliness

While some reviews highlighted a clean store, others reported issues with unsanitary conditions, particularly in the aquatic section.

Grooming Experience

Feedback on grooming services was mixed, with some customers praising the groomers while others reported negative experiences with staff attitudes.

Pricing Concerns

Several customers mentioned that prices were higher compared to competitors, with some expressing dissatisfaction over pricing transparency.
  • PW
    Penelope Williams
    6 days ago
    5.0
    Every time I have gone into this store the employees are great! I like to look around just to look. I have always been asked can I help you! When I have you work uniform everyone gets hungry! Very pleasant experience every time.
  • DN
    Deborah newman
    Dec 21, 2025
    5.0
    Really good experience. We were looking for some discounted toys for our family dog. The service clerk told us where all of the discounted bins were located. We ended up with 3 new Christmas toys for Oscar!
  • K2
    kevHD 24/7
    Dec 18, 2025
    2.0
    Was not impressed..none of the staff paid any attention to me. Even the one next to me stocking shelves.
  • TC
    Taleaha Carter
    Dec 18, 2025
    5.0
    This place was amazing. I went to get a nail trim for my doggie, we didn’t need an early trim but the nice lady offered 9am. After we got there she came from behind the register and came to help me right away. Great customer service and the trim was complimentary for the first time I was shocked. I am definitely come back for a groom. Also Tito says thank you. Happy Holidays
  • JW
    Jackie West
    Dec 10, 2025
    5.0
    I wanted to put a shout out to Christina in the aquatic dept. She is always super helpful and friendly. She is always making sure you are taken care of. She is very knowledgeable. Awesome job Christina, keep up the awesome work. I always look forward to come in and see at the Dbq Petco!

Frequently Asked Questions About Petco

Does the Petco Dubuque location have a vet hospital?

No, Petco Dubuque does not have a full-service vet hospital.

Does Petco Dubuque offer vaccinations?

No, Petco Dubuque does not provide vaccinations.