Petco

4.3
841 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Council Bluffs Pet Store located at 3271 Marketplace Dr. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3271 Market Pl Dr B7, Council Bluffs, IA
51501, United States

Hours

Reviews

4.3
834 reviews
5 stars
515
4 stars
165
3 stars
84
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with rudeness.

Product Availability

Customers appreciated the variety of pet supplies available, but some noted frequent stock issues, particularly with specific items like crickets and certain pet foods.

Store Cleanliness

While several reviews highlighted the store's cleanliness, there were complaints about unsanitary conditions in some locations.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported negative experiences with staff handling pets.

Pricing Concerns

Some customers found prices to be high compared to competitors, and there were complaints about pricing discrepancies at checkout.
  • DK
    DeAnn Kruempel
    Oct 30, 2025
    5.0
    Love this Petco store! Employees are helpful and considerate. Kayla is a fantastic resource for aquarium keepers.
  • AK
    Angela Katzenstein
    Oct 25, 2025
    5.0
    it was 10 minutes to closing when I ran in the door. I need dog food. My poor babies were so hungry and I totally forgot I was out till it was time to feed them dinner. The employee was so kind. I grabbed a large bag of dog food he asked me if I My vehicle I said that would be great. He came outside, put it in my vehicle so kind. Their customer service goes above and beyond.
  • MP
    Mary Perrigo
    Oct 21, 2025
    3.0
    You need to have a lot more ferret items.
  • LT
    Lyndsey Tyson
    Sep 27, 2025
    5.0
    They always have the best cat supplies
  • JW
    Julie Wutkin
    Sep 21, 2025
    5.0
    My precious Callie Mae turns 14 yrs old today! I have been to Petco a couple of times recently to get her some special treats & get advice regarding her stage 3 kidney disease. It is heart breaking. I am doing my best to keep her comfortable & healthy as possible at a time like this. I also took part in the special events that you've had at Petco lately for cats. It makes me so happy because most everything is for dogs. Kayla, Tracy, Mac & others were so friendly, helpful, professional & kind. My recent experiences with Petco have been extremely positive. It would be nice if you would have some sort of Birthday gift for our precious furbabies on their special day. Thank you! JJW

Frequently Asked Questions About Petco

Does the Petco Council Bluffs location have a vet hospital?

No, Petco Council Bluffs does not have a full-service vet hospital.

Does Petco Council Bluffs offer vaccinations?

No, Petco Council Bluffs does not provide vaccinations.