Petco

4.3
852 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Council Bluffs Pet Store located at 3271 Marketplace Dr. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3271 Market Pl Dr B7, Council Bluffs, IA
51501, United States

Hours

Reviews

4.3
845 reviews
5 stars
522
4 stars
165
3 stars
85
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Product Availability

Several reviews mentioned issues with stock, particularly for live insects and specific pet supplies.

Store Cleanliness

Feedback varied, with some customers noting cleanliness while others reported unsanitary conditions.

Pricing

Customers found prices to be reasonable, but some felt certain items were overpriced.

Grooming Services

Grooming experiences were mixed, with some customers expressing satisfaction while others reported poor treatment of pets.
  • TC
    tammy clayton
    Jan 5, 2026
    2.0
    Bought some ear drops for my dog. Got home the box was empty. Called the store and was told by the manager that the store was a high theft store. Not very happy.
  • MH
    Michele Hamilton
    Jan 4, 2026
    2.0
    I went to the CB location for the first time today to buy mealworms and other fresh insects for my Bearded Dragon. The mealworms (refrigerated) being in stock are the only reason I gave 2 stars. All of the fresh insects (crickets, dubai roaches, etc.) that were supposed to be available live were dead, and when I say, dead, I mean DEAD dead like they have been dead for days. We waited almost 5 minytes up front to check out as no kne was watching the front of the store. One worker had taken a pet back to be groomed but didn,t radio for help, she just - left. Then my husband asked how much a clearance item was that had tno tag and the worker said uts not on clearance, even though there was 5 on the shelf. Needless to say, I will never step foot into this PetCo location again.
  • CJ
    Carla Jones
    Jan 2, 2026
    5.0
    Customer service was refreshingly awesome.
  • AW
    Amanda Wilburn
    Dec 26, 2025
    5.0
    The staff is SO super friendly and helpful! The store is always so nice, even to just go. Their staff is very informative and knowledgeable about products and quick to answer questions with such great attitudes. Petco is well lit and open and inviting, not box store type pet shops. Prices are ALWAYS reasonable. And my little girl loves the fishys!
  • TF
    Travis Fore
    Dec 17, 2025
    5.0
    It was a Petco. Pretty much all you need for a wide variety of pets.

Frequently Asked Questions About Petco

Does the Petco Council Bluffs location have a vet hospital?

No, Petco Council Bluffs does not have a full-service vet hospital.

Does Petco Council Bluffs offer vaccinations?

No, Petco Council Bluffs does not provide vaccinations.