Brand Certified
Banfield Pet Hospital
4.3(217 reviews)
Certified by Banfield Pet Hospital • May 03, 2026
Business Details
11101 University Ave, Clive, IA
50325, United States
Certified by Banfield Pet Hospital • May 03, 2026
(515) 457-1381
Certified by Banfield Pet Hospital • May 03, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • May 03, 2026
About
Certified by Banfield Pet Hospital • May 03, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Looking for a vet that loves animals just as much as you do? Find us right in your neighborhood at Banfield Pet Hospital on University Avenue in Clive, IA. Conveniently located by the interchange between Interstate 35, Interstate 80, and Interstate 235, we’re easy to find in the West Des Moines area. You’ll find us northeast of 50th Street and west of Valley West Mall.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • May 03, 2026
Hours
Certified by Banfield Pet Hospital • May 03, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 5:00 PM
Reviews
4.3
217 reviews
5 stars
154
4 stars
30
3 stars
7
2 stars1
1 star
25
- JAJoy Augustine2 days ago5.0This is the absolute best group of people we could ask for to care for our pets! We have spent the last 13 years with this staff and could never imagine going anywhere else. The people here care for and cherish every animal and person they work with. You will not regret making the decision to have your pets loved by these amazing animal health professionals!!
- NSNika Spaur4 days ago4.0The staff here are very kind and welcoming. The vets seem educated and informed on health related issues as they should be. I love the individuals here! Their use of AI images in emails is incredibly disappointing when they’re a vet and see countless real dogs every day. Using fake pictures of AI dogs is gross and unnecessary and I would love to see real pictures in the future.
- BBBarbara BorstApr 23, 20264.0It's easy to schedule appointments and the staff is professional and friendly. They treat my kitty with kindness and respect.
- TTThomas TaysApr 23, 20265.0Our very reactive German Shepherd always receives tolerant, thoughtful care. She can be a challenge and the staff always meets it.
- JWJeremy WebbApr 1, 20265.0I cannot say enough good about this place. At a time of deep desperation they came to the rescue and although our boy Bo did not make it. They all stayed calm and provided exceptional service! With the highest amount of gratitude I would like to say thank you all so very much!! I would also like to give a special recognition to Chief of Staff Bridget Marietta. Your actions and service went above and beyond!!! Again, thank you all so very much. We are forever grateful for your help in our time of need. Jeremy and Deborah Webb
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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