Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyPet Boarding ServiceKennel
Creature Comforts Veterinary Hospital is a full-service pet hospital that offers comprehensive medical services for cats and dogs in Ankeny, greater Des Moines metro, Altoona, Bondurant, Polk City, and beyond. From preventive care and surgery to nutritional counseling, our broad and varied service offering can meet all of your pet's health needs in one convenient location. We care for Ankeny's dogs and cats and have developed a reputation over the years for quality, professional care with a compassionate touch. Whether you are bringing your pet in to see us for the first time, or have been counting on our veterinary team for years, we will treat your animal as if it was our own.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Creature Comforts Veterinary Hospital
1555 SE Delaware Ave, Ankeny, IA
50021, United States
Hours
Reviews
4.6
668 reviews
5 stars
552
4 stars
56
3 stars10
2 stars
11
1 star
39
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, compassion, and attentiveness towards both pets and their owners, especially during emergencies and difficult situations.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their thorough explanations, good communication, and ability to handle anxious pets with care.
Accessibility
The clinic's convenient hours and ability to accommodate urgent care requests were frequently mentioned as significant advantages, making it easier for pet owners to access care.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning instances of perceived upselling and higher costs compared to other veterinary clinics.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported regarding customer service and specific incidents that left some customers feeling frustrated.
- KTKatie Toomey4 days ago5.0After an emergency vet visit for my pup, she still didn't seem to be getting better and Creature Comforts (who is my regular vet) was willing to take her in on short notice, even though they were already booked for the day. They kept her for the afternoon to give her supportive care and monitor her condition. During this time they were able to figure out the problem and take her into surgery that same day. They've been so kind and have communicated well through this whole process. Thank you for taking such good care of my baby!
- MImidulcissime IzumiNov 15, 20255.0My cat unfortunately passed but I just wanted to leave a review for the vet here for being incredibly empathetic not only to my cat but to myself in this difficult situation. The vet heard everything I said and was so incredibly kind, it was a very hard time losing my cat but I’m glad this is where we went to. My cat always hated vets to the point she had to be sedated to be seen but to this vet here she was affectionate so maybe she knew her time was short. I’m devastated my cat’s gone but I just wanted to thank this Vet and clinic for being empathetic to the whole situation.
- ADAlyssa DouglasNov 13, 20251.0I felt dismissed with my concerns about my elderly cat. I chose Creature Comforts because my cat was in mild respiratory distress and CC was the only place I was able to get into on an urgent basis. I was essentially told he was probably dying from heart failure and there was nothing to be done and to just take him home and let him be. I was told diagnostic testing was a possibility but "results probably wouldn't be good and you won't like the answers". I proceeded with diagnostic testing anways and found out he had asthma and could be helped with steroids. I would never have forgiven myself if I had decided not to do the testing based on an opinion from someone who seemed like they didnt want to take care of an elderly patient. He was also only given a low dose of steroids once a day and was not improving. I went to my regular vet and she gave him a Dexamthazone injection and doubled the steroid. The low dose he was put on by Dr. Harriott would not help him get past this asthma exacerbation. She also gave me directions and suggestions on how to help his asthma at home, which was NOT done by Dr. Herriott. I am very sad to say it seems like no empathy or understanding was provided, and very little compassion shown for an elderly cat. They seem to be in it for the money instead of providing quality care. I am also basing this opinion on experiences other people I know personally have had with this practice, who experienced similar interactions.
- MEMark EndsleyOct 25, 20255.0Very friendly and accommodating and took great care of our German Shepherd, who was in no mood to be taken care of lol. Thanks!
- MSMarissa SOct 23, 20255.0We've taken our cats here for the last 8 years. Their hours make accessing care easy. They've always treated us and our pets with respect, I've always felt like they actually care. We live half an hour from Ankeny but they are definitely worth the drive.
Frequently Asked Questions About Creature Comforts Veterinary Hospital
What are the operating hours of Creature Comforts Veterinary Hospital?
Creature Comforts Veterinary Hospital is open seven days a week from 8 am to 8 pm.
Where is Creature Comforts Veterinary Hospital located?
The hospital is located at 1555 SE Delaware Ave, Ankeny, IA 50021, United States.
What types of pets does Creature Comforts Veterinary Hospital care for?
They provide medical services for cats and dogs.
What veterinary services are offered at Creature Comforts Veterinary Hospital?
Services include pet vaccinations, parasite prevention, wellness exams, surgery, dentistry, urgent care, orthopedic surgery, spaying and neutering, geriatric care, nutritional counseling, a diagnostic laboratory, and a veterinary pharmacy.
Is Creature Comforts Veterinary Hospital wheelchair accessible?
Yes, the hospital has wheelchair accessible entrance, parking, and restrooms.
How can I make an appointment at Creature Comforts Veterinary Hospital?
You can book an appointment online at https://ccvhankeny.com/site/book-online or call them at +1 515-965-0006.
Does Creature Comforts Veterinary Hospital have an online presence?
Yes, you can learn more on their website https://ccvhankeny.com and follow them on Facebook at https://facebook.com/CreatureComfortsVet.
What nearby dining options are there near Creature Comforts Veterinary Hospital?
Lucky Bamboo, an Asian restaurant, is nearby where you can enjoy a meal before or after your visit to the hospital.
Are there any healthcare related facilities near Creature Comforts Veterinary Hospital?
Yes, nearby healthcare-related places include St. Croix Hospice and Axis Therapy Centers, which might be useful for overall health and wellness needs.
What other services or businesses are close to Creature Comforts Veterinary Hospital?
Nearby businesses include MSA Professional Services, PC Print Center, LifeServe Blood Center, and Creative Kids Learning Center, which might be convenient for various personal and professional needs when visiting the area.