Business Details
About
Pet StorePet supply store
Visit your Waipahu Pet Store located at 94-817 Lumiana Street for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
391 reviews
5 stars
248
4 stars
77
3 stars
45
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Pricing Issues
Several reviews highlighted discrepancies between in-store and online prices, leading to customer dissatisfaction regarding coupon usage and perceived value.
Store Size and Stock
Customers noted the store's small size and limited variety of products, particularly in live animals and larger items, which affected their shopping experience.
Self-Service Wash
Feedback on the self-service dog wash was mixed, with some customers reporting delays and poor service, while others appreciated the convenience.
Overall Experience
Despite some issues, many customers expressed satisfaction with their overall experience, citing cleanliness, organization, and the welcoming atmosphere.
- JHJenny HasegawaNov 11, 20254.0Associate was very friendly and helpful, although would have loved more variety in dog leashes.
- KSKaipo SeaburyNov 11, 20255.0Got in just before closing on Sunday. Guys were more than accommodating, helpful and professional. I see them every month for my dogs’ food and misc stuff. The staff there are awesome and can’t see why anyone would get their pet needs at any other place. To the Guy and Gal that helped me out, Much Mahalo and Plenny Aloha! You Guys Rock! You Know Who You Are!
- LSLori SakuraiOct 28, 20253.0Store wasn't busy and the female cashier came from the back walked pass me said nothing then stood by the farthest register from the cue waiting area puttered around with register area after 5 min turned to the cue line about 5 ft away and said "you ready" terrible customer service Waikele location.
- RHReid HigashiharaOct 25, 20251.0Prices are deceiving, used a coupon in store but the prices were significantly higher in store than online so the discount was merely canceled out by the higher prices. Petco should have more consistent pricing in store and online. I actually canceled my online order because of the coupon and I found out that I actually ended up paying more using a coupon in store. I feel like I got ripped off. Why have a coupon if the in store cost is 15-20% than online. It makes more sense to shop online as in store prices are list prices!
- CCCharlotte CharlesOct 16, 20255.0I’ve been a customer of Petco Waikele for the past 11 in a half yrs & the employees there have always welcome you in as soon as you step foot in there store, always polite & always offer help without even asking that’s always a plus for us! I wished they’d offered there grooming services like Pearl city’s location which I’ve only been there twice but since then I stopped & groomed my own fur baby❤️ Mahalo Petco Waikele🤙🏾
Frequently Asked Questions About Petco
Does the Petco Waikele location have a vet hospital?
No, Petco Waikele does not have a full-service vet hospital.
Does Petco Waikele offer vaccinations?
No, Petco Waikele does not provide vaccinations.
Does Petco Waikele offer curbside pickup?
Yes, curbside pickup is available at Petco Waikele. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Waikele Petco?
Hamster and guinea pig prices vary by location. Call your Waikele Petco at 8086783678 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Waikele sell dogs?
No, Waikele Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Waikele located?
Petco Waikele is located at 94-817 Lumiana St, Waipahu, HI 96797.
What are the operating hours of Petco Waikele?
Petco Waikele is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Waikele offer curbside pickup and delivery services?
Yes, Petco Waikele offers curbside pickup and same day delivery for eligible products.
Can I get my pets vaccinated at Petco Waikele?
No, Petco Waikele does not provide vaccination services.
Does Petco Waikele have a veterinary hospital?
No, Petco Waikele does not have a full-service veterinary hospital.
Does Petco Waikele sell dogs or cats?
No, Petco Waikele does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at the store.
What types of pet products and services does Petco Waikele provide?
Petco Waikele offers premium pet foods, expert training, vaccination services, and a variety of pet supplies to support happy and healthy pets.
Are there nearby places where I can shop or dine before or after visiting Petco Waikele?
Yes, nearby places include Banana Republic Factory and Old Navy Outlet for shopping, and restaurants like ZENSHI Handcrafted Sushi and Laverne's Lunch Wagon and Catering for dining.
Is there convenient transportation near Petco Waikele?
Yes, Waikele Center Waikele Center, categorized under transportation, is located nearby to assist with getting to Petco Waikele.
Where can I find additional amenities like grocery stores or banks near Petco Waikele?
Safeway supermarket and Bank of Hawaii ATM are nearby for your grocery and banking needs when visiting Petco Waikele.