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Petco

4.4
(937 reviews)

Business Details

1134 Kuala St, Pearl City, HI
96782, United States
(808) 456-5570

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Pearl City. Visit your local Petco at 1134 Kuala St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Pearl City Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1134 Kuala St, Pearl City, HI
96782, United States

Hours

Reviews

4.4
937 reviews
5 stars
596
4 stars
202
3 stars
74
2 stars
23
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.

Grooming Issues

Several customers reported dissatisfaction with grooming services, citing poor execution and unprofessional behavior from groomers.

Store Cleanliness

The store is generally noted for being clean and well-stocked, contributing positively to the shopping experience.

Product Availability

Customers appreciate the availability of products, although some expressed disappointment over stock issues and pricing.

Checkout Experience

There are complaints about slow checkout processes and inconsistent service during peak times.
  • LK
    Lisa KC
    Feb 18, 2026
    5.0
    They had my item in stock and they do price matching which is a plus!
  • LP
    Lilly Picone
    Feb 10, 2026
    5.0
    Great employees always happy to see you clean store and everything we buy is always in stock. Thank you
  • BT
    Believe Tom
    Feb 9, 2026
    1.0
    I used to go to this Petco all the time with my kids but now to prevent anything bad happening I don’t anymore! I went in with my grandma to get fish for my kids and petco worker Ty, was incredibly rude and cold. At one point I heard him mumbling and calling my grandmother “old and stupid” Are you serious? There’s no reason for that attitude even if you are having a bad day. My grandmother told me to keep my mouth shut so I did but I was so furious and upset. Why would you treat your customers like this Petco?
  • JC
    Josean Collazo
    Feb 8, 2026
    1.0
    My visit to Petco today was extremely disappointing. The customer service was terrible from start to finish. The staff lacked basic communication skills and showed little to no courtesy or willingness to help. I felt ignored, spoken to dismissively, and left without clear answers to simple questions. A retail environment—especially one centered around pets—should be welcoming and helpful, but this location was the complete opposite. I don’t expect special treatment, just basic respect and professionalism, and unfortunately that standard was not met at all. This experience has made me seriously reconsider returning to this store in the future.
  • LP
    Leigh Padilla
    Feb 7, 2026
    5.0
    The GM at the Pearl City Petco was very helpful with recommending some dogfood brands, probiotics, and other supplements for our furbaby, Lulu. She was very personable and informative. Would definitely recommend this location for all of my pet’s needs!

Frequently Asked Questions About Petco

Does the Petco Pearl City location have a vet hospital?

Yes, Petco Pearl City has a full-service vet hospital.

Does Petco Pearl City offer vaccinations?

Yes, Petco Pearl City provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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