Petco

4.3
332 reviews

About

Pet StorePet supply storePetco
Visit your Lihue Pet Store located at 4454 Nuhou St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4454 Nuhou St, Lihue, HI
96766, United States

Hours

Reviews

4.3
318 reviews
5 stars
198
4 stars
75
3 stars
13
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers generally found the staff to be friendly, helpful, and knowledgeable, although many noted that the store is often understaffed.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with specific employees, leading to frustration among customers.

Product Availability

While many customers appreciated the variety and availability of products, some expressed disappointment with stock levels, especially in the fish department.

Store Cleanliness

Feedback on cleanliness was mixed, with some customers noting a clean store while others reported issues such as unsanitary conditions.
  • RG
    Rhonda Gadingan
    Jan 1, 2026
    5.0
    Love the employees at the Lihue Petco! They're so helpful and happy to help or give advice.
  • LP
    Lani Pedronan
    Dec 26, 2025
    5.0
    We just got two rescue dogs; strawberry 3yo, Luna 1yo. I was happy to find everything I needed for them. The staff was very knowledgeable and helpful
  • JS
    julia santos
    Dec 4, 2025
    1.0
    im a service dog trainer im documented disabled and my dog has about a thousand of hours into his training an its only been a year and he has two more years to go. While teaching a guide task on wednesday december 3rd 2025 i noticed these service dog patches. petco shouldnt sell these unless the person actually has a legit service dog and is disbaled, this makes it hard for me and other people to live there life, for example by doing this ur putting me and my dog at risk and in some cases citizens. barely any fakes have training at all. so they could most definitely contaminate the area by touching it, riding in carts etc, even if a person has a fear and a dog is running around with no proper training and not legally allowed to be in, some people have horrible fears of dogs, you may ask how come i get to do it, its because im disabled and its not fun so i need this dog that was specifically bred for this work to navigate me through daily life, service dogs are cute or funny, it means this persons life isnt really sunshine and rainbows, were severly disabled not a petting zoo for ur children or entertainment. hundreds of people have been attacked and even dogs lost their careers and some even lifes. Serivice dogs cost around 10-100k owner trained or not. faking service dogs arent okay and its a third degree felony. id you want to bring ur pet somewhere go to living foods or petco, no, home depot isnt pet friendly anymore.
  • DH
    Dave Hall
    Oct 26, 2025
    4.0
    Very understaffed I placed an order online three hours later I went to the store. It wasn’t ready yet. There was a lot of people in line and only one person checking people out. The staff is very friendly, but very slow.
  • JI
    Jimmy Ishii
    Oct 26, 2025
    5.0
    Staff are always caring and professional.

Frequently Asked Questions About Petco

Does the Petco Lihue location have a vet hospital?

Yes, Petco Lihue has a full-service vet hospital.

Does Petco Lihue offer vaccinations?

Yes, Petco Lihue provides vaccinations.