Business Details
About
Pet StorePet supply store
Visit your Kapolei Pet Store located at 4450 Kapolei Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
234 reviews
5 stars
132
4 stars
60
3 stars
23
2 stars
8
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, although some reported inconsistent service quality and aggressive upselling tactics.
Grooming Services
Grooming services received mixed reviews; while many customers were satisfied with the care and attention their pets received, others reported poor experiences with specific groomers.
Stock Availability
Customers noted that while the store is generally well-stocked, there are frequent issues with specific items being out of stock, particularly in the aquatic section.
Pricing Concerns
Many customers expressed dissatisfaction with high prices compared to competitors, leading to concerns about affordability for pet supplies.
Store Environment
The store is described as clean and welcoming, with a good selection of products, although some customers noted a need for more staff to assist during busy times.
- JBJuju On the beatNov 12, 20255.0The dog training is amazing, and for the price ? It’s like they’re giving it away for free!
- JMJane MontanoNov 1, 20255.0Very good customer service. Thank you.
- SCSandy CalioOct 31, 20254.0Really love this store. Had a little problem trying to find the ointment as it was on the side not where I would normally look and there wasn't a sign. Otherwise, the store always has friendly workers, is clean, and has things I didn't know I needed or wanted.
- TTtglackiOct 22, 20255.0Two thumbs up 👍🏽 👍🏽 for excellent customer service we received from Zarene at the Kapolei Petco…Mahalo 🤙🏽🤙🏽
- DADaryl AOct 14, 20255.0Staff took the time to help us apply coupons and match online prices to our purchases, which ended up saving us a signiificant sum.
Frequently Asked Questions About Petco
Does the Petco Kapolei location have a vet hospital?
No, Petco Kapolei does not have a full-service vet hospital.
Does Petco Kapolei offer vaccinations?
No, Petco Kapolei does not provide vaccinations.
Does Petco Kapolei offer curbside pickup?
Yes, curbside pickup is available at Petco Kapolei. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Kapolei Petco?
Hamster and guinea pig prices vary by location. Call your Kapolei Petco at 8086740600 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Kapolei sell dogs?
No, Kapolei Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco Kapolei?
Petco Kapolei is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Does Petco Kapolei offer curbside pickup and delivery services?
Yes, Petco Kapolei offers curbside pickup and same-day delivery for eligible products.
Can I get vaccinations for my pet at Petco Kapolei?
No, Petco Kapolei does not provide vaccination services.
Does Petco Kapolei have a veterinary hospital on site?
No, there is no full-service veterinary hospital at Petco Kapolei.
Does Petco Kapolei sell dogs and cats?
No, Petco Kapolei does not sell dogs or cats. However, you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
How can I check the prices for hamsters and guinea pigs at Petco Kapolei?
Prices for hamsters and guinea pigs vary by location. Please call Petco Kapolei at 808-674-0600 to inquire about pricing and availability.
What nearby shopping centers can I visit before or after my trip to Petco Kapolei?
You can visit Kapolei Commons, a nearby shopping center where you can enjoy a variety of stores and dining options.
Are there any local restaurants near Petco Kapolei for a meal after shopping?
Yes, near Petco Kapolei you can find several restaurants including Genki Sushi, Teriyaki Madness, Aloha Salads, Subway, Dunkin', and Ramen-Ya for a variety of dining choices.
What nearby salons and spas are available near Petco Kapolei?
Nearby salons and spas include Supercuts, Great Clips, Royal Nails, Massage Envy - Kapolei, and Ulta Beauty for hair, nail, massage, and beauty services.
Does Petco Kapolei have wheelchair accessible facilities?
Yes, Petco Kapolei offers wheelchair accessible entrances, parking, and restrooms to ensure accessibility for all customers.