Petco

4.3
708 reviews

About

Pet StorePet supply store
Visit your Kaneohe Pet Store located at 46-023 Kamehameha Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
46-023 Kamehameha Hwy, Kaneohe, HI
96744, United States

Hours

Reviews

4.3
685 reviews
5 stars
407
4 stars
165
3 stars
59
2 stars
16
1 star
38

What are people saying?

AI-generated from recent customer reviews

Veterinary Services

Many customers expressed dissatisfaction with the veterinary services, citing issues such as lack of vet interaction during appointments and unexpected charges.

Customer Service

Overall, customer service received positive feedback, with many praising the helpfulness and friendliness of the staff.

Grooming Experiences

Grooming services received mixed reviews; while some customers were pleased, others reported issues with appointments being canceled and poor handling of pets.

Product Selection

Customers appreciated the variety of products available, although some noted limitations in specific items and inventory accuracy.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a positive shopping experience.
  • VW
    Vicki Watson
    2 days ago
    5.0
    Amazing staff, very helpful and customer service is 5 star. They do dog training classes that helps owners have well behaved pups with great manners!
  • LL
    Lucie Lebrun
    3 days ago
    5.0
    Very helpful customer service!
  • DM
    De'si'ree M-Nozawa
    Oct 25, 2025
    1.0
    I do not recommend going here for veterinary services! I scheduled my dog for a routine exam, the vet didn't even come in the room to check out my dog, and the bill was close to $750 (routine exam & heartworm meds), they didn't even cut her nails. They were not busy, so there shouldn't really be a reason why the vet didn't go in the room. When I asked if that's the usual, they said usually, unless your dog has something wrong with it, they will not be seen by the vet, but it's up to the vet that's on shift, usually they will only see the vet assistant. They only spent 10 minutes for the entire visit. This is the 1st and only time I have been to a "vetless" -"vet" appointment. Lol There are many other places on island that are way less expensive that do way more and can give your fur baby a better experience!!
  • HH
    holly holly
    Oct 19, 2025
    1.0
    Awful - would not recommend! The Vet we saw never came in and took an appropriate history. Vetco advertises affordable care, but this is not true.
  • AL
    Amy Lee
    Sep 26, 2025
    5.0
    10 stars for Marcus!! He goes above and beyond to make sure I find what I need. I just went to the Kaneohe Petco to buy name tags for dog collar and Marcus helped me from start to finish. I appreciate you Marcus!

Frequently Asked Questions About Petco

Does the Petco Kaneohe location have a vet hospital?

Yes, Petco Kaneohe has a full-service vet hospital.

Does Petco Kaneohe offer vaccinations?

Yes, Petco Kaneohe provides vaccinations.