Petco Grooming

4.7
209 reviews

Hours

Reviews

4.6
177 reviews
5 stars
149
4 stars
13
3 stars
4
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Groomer Quality

Customers consistently praised specific groomers like Helen, Jessica, and Ruth for their exceptional care and professionalism, noting that their pets were happy and well-treated.

Customer Service

While many reviews highlighted friendly and caring staff, there were complaints about long wait times, difficulty in scheduling appointments, and inconsistent communication from management.

Facility Cleanliness

The grooming facility received positive remarks for cleanliness, contributing to a pleasant experience for both pets and their owners.

Mixed Experiences

Some customers reported negative experiences, including issues with service quality and management's handling of customer concerns, indicating a need for improvement in these areas.
  • BP
    Ben Pada
    Dec 7, 2025
    5.0
    Helen, the manager is superb! She’s great and her job and did an amazing job on my Rosie even when I botched up the selections on my appointment. She went above and beyond to still accommodate us. Rosie showing off after her beauty treatment!
  • GN
    Gayle Nakama
    Dec 3, 2025
    5.0
    We have used this location for many years except for two when we lived in Washington state. Jessica has been our groomer for all of this time as my dogs love her. She is absolutely the best for Reiko, Ruby, Mochi and Yuki. Very thorough and detailed. Some other groomers appear to be grouchy although Jessica always greets the dogs with a big smile and warm welcome making them secure away from Mommie. Petco could use additional assistance at the checkout stand as wait times are super long as well as employees that do indeed smile. Some other employees appear to be doing their jobs grudgingly.. Smiles and a welcome to Petco will go a long way!!
  • AB
    Alison Bhattacharyya
    Nov 25, 2025
    5.0
    I was very happy with hair cuts for my two poodle mixes. Rusty and Oscar were not stressed after appointment. I dropped off at 9 and was able to pick up by 12:15am. It's a convenient location.
  • CC
    Carol
    Nov 15, 2025
    5.0
    Dezzi is always the perfect groomer for Finn.
  • SA
    Shunya Kuulei Arakaki
    Nov 10, 2025
    5.0
    Mahalo @ Helen M for an awesome and amazing job with Belle as always! Would recommend her for your pets grooming needs:)

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Honolulu?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Honolulu take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.