Customers consistently praised specific groomers like Helen, Jessica, and Ruth for their exceptional care and professionalism, noting that their pets were happy and well-treated.
Customer Service
While many reviews highlighted friendly and caring staff, there were complaints about long wait times, difficulty in scheduling appointments, and inconsistent communication from management.
Facility Cleanliness
The grooming facility received positive remarks for cleanliness, contributing to a pleasant experience for both pets and their owners.
Mixed Experiences
Some customers reported negative experiences, including issues with service quality and management's handling of customer concerns, indicating a need for improvement in these areas.
BP
Ben Pada
Dec 7, 2025
5.0
Helen, the manager is superb! She’s great and her job and did an amazing job on my Rosie even when I botched up the selections on my appointment. She went above and beyond to still accommodate us. Rosie showing off after her beauty treatment!
GN
Gayle Nakama
Dec 3, 2025
5.0
We have used this location for many years except for two when we lived in Washington state. Jessica has been our groomer for all of this time as my dogs love her. She is absolutely the best for Reiko, Ruby, Mochi and Yuki. Very thorough and detailed.
Some other groomers appear to be grouchy although Jessica always greets the dogs with a big smile and warm welcome making them secure away from Mommie.
Petco could use additional assistance at the checkout stand as wait times are super long as well as employees that do indeed smile. Some other employees appear to be doing their jobs grudgingly..
Smiles and a welcome to Petco will go a long way!!
AB
Alison Bhattacharyya
Nov 25, 2025
5.0
I was very happy with hair cuts for my two poodle mixes. Rusty and Oscar were not stressed after appointment. I dropped off at 9 and was able to pick up by 12:15am. It's a convenient location.
CC
Carol
Nov 15, 2025
5.0
Dezzi is always the perfect groomer for Finn.
SA
Shunya Kuulei Arakaki
Nov 10, 2025
5.0
Mahalo @ Helen M for an awesome and amazing job with Belle as always!
Would recommend her for your pets grooming needs:)
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Honolulu take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Honolulu do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the typical costs for dog grooming services at Petco Grooming in Honolulu?
The cost for dog grooming varies depending on the dog's size, coat type, and the selected services. It's best to contact Petco Grooming directly for an estimated price before your appointment.
How long does a dog grooming appointment usually take at Petco Grooming?
The duration varies based on the dog's size and services requested. An estimated completion time is provided at the start of your appointment. Express services are available for a quicker grooming for an additional fee.
Does Petco Grooming Honolulu offer nail trimming services?
Yes, nail trimming is available as an a la carte service or included in grooming packages for both cats and dogs.
What are the operating hours of Petco Grooming Honolulu?
They are open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is Petco Grooming located in Honolulu?
Petco Grooming is located at 1121 S Beretania St, Honolulu, HI 96814, United States.
How can I make a grooming appointment at Petco Grooming Honolulu?
You can book grooming appointments through their online reservation system available on their website or by calling their main phone number.
What nearby places can I visit before or after grooming at Petco Grooming Honolulu?
Nearby, you can visit Redbox for video rentals, Walgreens for pharmacy or convenience needs, and Morio's Sushi Bistro for a meal.
Are there any nearby medical or wellness centers around Petco Grooming Honolulu?
Yes, nearby options include the Center for Innovative Medicine for holistic care, Acupuncture and Wellness Center, and Lono's Wellness Group for massage therapy.
What nearby services might be helpful for visitors to Petco Grooming in Honolulu?
Visitors can find banking services at First Hawaiian Bank ATM and LibertyX Bitcoin ATM nearby, as well as alternative medicine at Option Care.
Is Petco Grooming Honolulu accessible via landmarks or other well-known locations nearby?
Petco Grooming is near notable local spots like Asia Mission Baptist Church and Door of Faith Honolulu, which can serve as landmarks to help locate the grooming facility.