Petco

4.3
1553 reviews

About

Pet StorePet supply store
Visit your Honolulu Pet Store located at 1121 South Beretania St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1121 S Beretania St, Honolulu, HI
96814, United States

Hours

Reviews

4.3
1,515 reviews
5 stars
914
4 stars
338
3 stars
130
2 stars
50
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.

Cleanliness

The store was frequently noted as clean, although some customers reported issues with animal enclosures.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with management and during busy times.

Pricing Concerns

Customers expressed frustration over high in-store prices compared to online, along with issues related to product availability.

Grooming Services

Grooming services received mixed reviews, with some customers praising the groomers while others reported unsatisfactory experiences.
  • PS
    Psychic Greg Stanley
    Nov 9, 2025
    3.0
    The aquariums could be cleaner than they are. I see a lot of sick fish that I won’t buy. The staff are very nice and helpful, and remember their customers, which is really special. I like this store, but their fishkeeping needs improvement.
  • RT
    REALTOR TANGEE
    Nov 8, 2025
    4.0
    I wish there were always aninals to see and adopt. In my youth, and adulthood (to be honest), the pet store was the poor person's petting zoo. I know there's probably a lot of factors but I'm sure many people would love it if there were always kittens, guinea pigs, etc...
  • MR
    Mahea R
    Nov 4, 2025
    5.0
    Awesome staff. Needed help and manager jumped right in to help me and answer all questions I needed answered.
  • BT
    Bert Tatsuta
    Oct 31, 2025
    5.0
    Have Couple Friendly Associates That Made My Visit At Petco A Good One You Need People Working At The Fish Section Know More Knowledgeable About Each Species Of.Fishes and Where Discounts May Be Fishes.,, Fish Food etc............ One Suggestion Go More Local Style Like Bulk Live Meal worms and Crickets More Species Of Different Type Of Fishes .Up keeping. And Cleaning Of Fish Tanks Is A Must .Store Is Very Clean ..Associates.Snould.Be .More.Approachable and.Friendlier That's About It Mahalo
  • WA
    Windell Aglia
    Oct 20, 2025
    5.0
    My dog loves this location, Makiki, Honolulu, Hawaii. Mainly the toys. He picks out the ones he likes. The people here are super nice, and the customers AND employees have a lot of respect for the animals' space and request consent before petting, treats, etc. I also thought it was cute that Petco on Instagram responded to my story, that I posted on my dog's account (I tagged the account) when I posted a photo of my dog taking a nap and his toys. His Instagram is: the_meaning_of_makoa.

Frequently Asked Questions About Petco

Does the Petco Honolulu location have a vet hospital?

Yes, Petco Honolulu has a full-service vet hospital.

Does Petco Honolulu offer vaccinations?

Yes, Petco Honolulu provides vaccinations.