Brand Certified
Petco
4.5(529 reviews)
Certified by Petco • Apr 12, 2026
Business Details
111 E Puainako St, Hilo, HI
96720, United States
Certified by Petco • Apr 12, 2026
(808) 959-3276
Certified by Petco • Apr 12, 2026
https://stores.petco.com/hi/hilo/pet-supplies-hilo-hi-2162.html
Certified by Petco • Apr 12, 2026
About
Certified by Petco • Apr 12, 2026
Pet StorePet supply store
Petco pet store in Hilo offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Aquatics Department, Self-Service Dog Wash in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Hilo helps make caring for pets easier with a welcoming space designed for pets and the people who love them.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Apr 12, 2026
Hours
Certified by Petco • Apr 12, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM
Reviews
4.5
529 reviews
5 stars
392
4 stars
73
3 stars
27
2 stars6
1 star
31
- BKBrittney Ka'ulawena4 days ago5.0This PETCO is amazing! The staff are super friendly, and the supervisor on duty loved that my daughter was receiving a 4.0 GPA and gave us a discount at checkout. Each staff member is very knowledgeable about the pets available for adoption. Love visiting our Hilo PETCO!
- HMheather mcnultyApr 11, 20261.0I have never had such rude, dismissive customer service, as I did at your Hilo Petco location. I will be buying my pet supplies for my 2 puppies on Amazon from now on. This is the 2nd time I have felt disrespected and humiliated by the staff at this location.
- EHEdy HallMar 4, 20265.0I had a kitten emergency and walked into the store not knowing where anything is. They helped me find everything I needed and did it all without any attitude. The sweetest people work there. I’ll be going back on the regular for sure.
- DDDashFeb 18, 20263.0I am pretty sure I will never rate Petco a 4 or 5 star. The prices are high, I've never really had an experience that I was able to look back and say wow they have pretty good customer service and they had exactly what I was looking for. I've also never had a horrible or bad experience either. So it is what it is and it's Petco.
- KDKaholo DagumanFeb 16, 20265.0Merchandise available, loaded my cart, greeted by and checked out by a warm and friendly employee! Smooth and easy. Thank you very much.
Frequently Asked Questions About Petco
Does the Petco Hilo location have a vet hospital?
Yes, Petco Hilo has a full-service vet hospital.
Does Petco Hilo offer vaccinations?
Yes, Petco Hilo provides vaccinations.
Does Petco Hilo offer curbside pickup?
Yes, curbside pickup is available at Petco Hilo. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Hilo Petco?
Hamster and guinea pig prices vary by location. Call your Hilo Petco at 8089593276 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Hilo sell dogs?
No, Hilo Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
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