With a long history of looking after pets in Horsham and surrounding areas, you can trust us with all your pet care needs. Arthur Lodge, Ash Barn and Downslink are proudly independent veterinary surgeries, owned and run by caring experienced veterinarians. As small animal veterinary practices, we offer exceptional treatment and advice on all aspects of your pet’s health 24 Hours a day, seven days a week, 365 days a year. Experienced, permanent nurses and veterinary surgeons provide a complete range of diagnostic, surgical and life monitoring services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.