Certified by The Groom Room East Grinstead • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room East Grinstead) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in East Grinstead, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in East Grinstead trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room East Grinstead • Jun 21, 2026
Certified by The Groom Room East Grinstead • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room East Grinstead on Bridge Retail Park in East Grinstead, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
4.4
21 reviews
5 stars
17
4 stars
1
3 stars0
2 stars
1
1 star
2
AH
Abbie Harvey
Apr 15, 2023
5.0
The staff were kind and knowledgeable. They made me feel at ease and explained the whole process clearly. They did a wonderful job on my puppy and made her look and smell amazing! Really went the extra mile to provide excellent customer service! Will definitely be back!
EH
Emma Harper
Feb 2, 2023
1.0
My cockapoo came out looking absolutely horrendous. With cuts on her back, legs etc. She was trembling from the experience. My cockapoo with my previous groomers was always happy on leaving and always looked lovely. She was totally hacked at here. I will not be using again. I've only left a star because I couldn't leave a review otherwise.
OO
Ollie
Jan 15, 2021
5.0
I took Thomas the cockapoo for a lockdown trim as he was starting to get sick of our awful home cuts. He was very nervous on arrival but Karen was very welcoming and when I picked him up he looked amazing. She did an amazing job.
Highly recommend!
AH
Aline Hemsley
Aug 12, 2020
5.0
My dog loves them she is so comfortable there and she comes out looking fab and smelling amazing!!
Frequently Asked Questions About The Groom Room East Grinstead
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a grooming appointment for my dog at The Groom Room East Grinstead?
You can easily book a groom for your dog using the online booking system at thegroomroom.co.uk.
What grooming services are available at The Groom Room East Grinstead?
We offer a wide range of grooming services including full grooming, nail clipping, puppy grooming, and spa treatments tailored to your dog's needs.
How much does it cost to groom a dog at this salon?
The cost depends on your dog's breed, coat type and condition, size, and temperament.
What are the opening hours of The Groom Room East Grinstead?
We are open Monday to Wednesday, Friday and Saturday from 9:00 AM to 6:00 PM, and on Thursday from 9:00 AM to 8:00 PM. We are closed on Sundays.
Is it possible to stay with my dog during the grooming session?
For the safety of all dogs and customers, owners are not permitted to stay with their pets while they are being groomed.
What should I do if I am late for dropping off or picking up my dog?
Please notify us as soon as possible if you are running late. Arriving more than 15 minutes late may result in losing your appointment slot. Additionally, there is a £5 charge for every 30 minutes after the agreed collection time that your dog remains with us.
What COVID-19 safety measures are in place at The Groom Room East Grinstead?
Your safety is our top priority. Visit our COVID information page to learn about the measures we have implemented to keep you and your pets safe during your visit.
What payment methods does The Groom Room East Grinstead accept?
We accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Are there nearby places where I can grab a coffee before or after my dog’s grooming appointment?
Yes, nearby options include Rumblin Tums Cafe, Costa Express, and Wild Bean Café where you can enjoy a coffee or light meal.
What nearby facilities can help me find The Groom Room East Grinstead or run errands while visiting?
The Groom Room is located inside Pets at Home on London Road. Nearby you will find the Felbridge Drop & Collect Post Office for mailing needs and the Imberhorne Lane Long Stay Car Park for convenient parking.
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