Pets at Home Crawley is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Crawley at your convenience. We’re proud to serve pet owners throughout Crawley with friendly service and trusted brands.
Explore offerings from Pets at Home Crawley on London Road in Crawley, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
It's ok,not bad
Instead to have to many toys they can add more variety of food because you can't find them in stock when you need it 😕
MS
Mark Smith
Aug 6, 2026
5.0
Great guys
YW
Yvonne Whittick
Jul 31, 2026
5.0
Great helpful staff.
ST
Samantha Tyler
Jul 31, 2026
5.0
I had such a lovely experience at Pets at Home yesterday thanks to Rabia. She was incredibly friendly, welcoming and polite from the moment I was served. She took the time to help me, answered my questions with a smile and made me feel like a valued customer.
It’s rare to come across customer service that’s genuinely this kind and attentive, and Rabia is a real credit to the team. She definitely deserves to be recognised for the fantastic service she provides. Thank you, Rabia, for making my visit such a positive one!
SN
Saj N
Jun 30, 2026
5.0
I want to thank Jordan who came out to check on me as I got into a heated argument over a parking space. He stayed until it was resolved after police arrived and made sure I was ok. Thankyou Jordan
Frequently Asked Questions About Pets at Home Crawley
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online at Pets at Home Crawley and pick up my items in-store?
Yes, Pets at Home Crawley offers a Click & Collect service allowing you to order online and collect your purchases in-store, with a One Hour Click & Collect option available.
Are pets allowed inside the Pets at Home Crawley store?
Yes, well-behaved dogs are welcome inside Pets at Home Crawley, as long as they are kept on a lead and under control at all times.
What products can I buy at Pets at Home Crawley?
You can find a wide range of pet products including food, treats, toys, bedding, grooming products, healthcare products, and accessories for dogs, cats, small animals, fish, and reptiles.
What services does Pets at Home Crawley offer?
Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and a carry to car service.
What are the opening hours of Pets at Home Crawley?
Pets at Home Crawley is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:30 to 16:30.
Is there parking available at Pets at Home Crawley?
Yes, many Pets at Home stores, including the Crawley location, provide parking facilities for customers.
Is Pets at Home Crawley accessible for customers with disabilities?
Yes, the store is designed to be accessible with features like wheelchair access, accessible parking spaces, and lift facilities where available.
Which veterinary services are near Pets at Home Crawley?
Vets4Pets Crawley is located nearby and offers veterinary and diagnostic services, making it convenient for the local pet community to get comprehensive pet care alongside shopping at Pets at Home Crawley.
Are there places to eat near Pets at Home Crawley if I want to grab a bite before or after shopping?
Yes, nearby dining options include Rick's Burger Bar and County Oaks restaurant where customers can enjoy meals before or after their visit to Pets at Home Crawley.
What other shopping options are available near Pets at Home Crawley?
Nearby retail options include Hobbycraft Crawley for arts and crafts supplies, Argos Crawley County Oak Retail Park, and Wickes Crawley for home improvement and hardware needs, offering a variety of shopping experiences close to Pets at Home Crawley.
Brand Certified Facts from Pets at Home Crawley
This information is certified by Pets at Home Crawley and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
