South Downs Emergency Vets specialises in critical veterinary care outside of standard hours. When your daytime vet is unavailable, our independent accredited hospitals in Storrington and Chichester are on hand to provide emergency care for pets across West Sussex at a moment’s notice. Many pet owners are unaware that when their daytime vet clinic is closed, they may be redirected to an unfamiliar emergency service provider, without being given a choice. That's the last thing you need in a stressful situation.
We believe in freedom of choice; that’s true independence. You’re at the heart of every decision related to your pet’s health, so why should your choice of emergency vet be any different? No referral needed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.