Nine Mile Veterinary Hospital

Reviews

• XM

  Xerxes Mistry

  Aug 3, 2026
  5.0
  Always great service with a smile. Clinical director,Emily, showed professionalism and proof that not all vetinary corporates are bad. Thank you for looking after our fur babies so well.
• IJ

  Isobel Jones

  Jul 30, 2026
  5.0
  Friendly and helpful both over the phone and in person - transferred the information and Healthy Pet Club membership from our previous vets with no issue. Staff seem to genuinely love animals (cats in our case)! Feel reassured to live close to such a lovely vets!
• KC

  Kaju Channel

  Jul 12, 2026
  1.0
  My usual vet Denton Vets, for out of ours they are referring to this vet, which the number they provide and the number here is out of service. So there is no emergency vet service for both vets?
• BW

  Ben Walby

  Jun 4, 2026
  2.0
  A friendly veterinary practice that offers 24/7 pet services and a very competent veterinary practice. However, we have 4 pets with pet car plans. At 6 monthly check stage it's like we had to ask the vet to check each and every step. Can you check this, can you also check that. Surely you know what the cat 6 monthly checks consist of weigh, mouth/teeth check, all round health check, check eyes, check for worms, clip claws etc. Likewise, with rabbits, why aren't rabbits being fly rear guarded by vets as part of the health check and nail clipping seems to only be done if customer asks for it to be done. Again as experienced veterinary practice why aren't they being proactive and coming forth with providing it as a matter of service rather than if customer requests it?? As said before friendly practice that offers a lot at the facility just seems very lazy service. Our old veterinary service in Surrey automatically did these checks and the vet handed us fly rear guard directly and told us the best way to apply it. Likewise, our cats got given a tablet by the vet as part of the service. Nine Mile ride gave us a pack without explanation of how to dose it and the instructions on the sticky label hadn't printed off due to printer low ink. It turns out after our cat getting tape worm (comfirmed by our friend whos a vet) we learned that the vets had no current, recent weight on record (even after taking him for the health check). Also, why does this practice not tell their customers once they have received meds like flea or worming treatments? - just takes a text message. We would like to give this practice a higher review score, it just seems the service is a bit slap dash and lazy. However, they did rectify the tape worm issue by getting us in quickly to administer worming tablets to both our cats. However, yet again didn't provide any information as to how long that will last for - another example of lazy service!
• TA

  Tony APA

  Jun 3, 2026
  5.0
  Great atmosphere, well maintained facility, reception staff are extremely personable. Nurses and vets are excellent!!!

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