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St James Veterinary Group Whitegates

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About

Veterinarian
St James Vet Group is Swansea’s only 24/7 veterinary hospital, providing trusted care for pets across the local community for over 100 years. From routine check-ups and vaccinations to advanced diagnostics, surgery, and emergency treatment, our experienced team is here for you and your pet—day and night. With a Tier 3 veterinary hospital, we offer a full range of services under one roof, so your pet receives the highest standard of care without the need for referrals elsewhere. We pride ourselves on combining clinical excellence with a genuinely caring, personal approach—taking the time to explain your options clearly and support you every step of the way. Whether you’re looking for a reliable local vet or need urgent care, you can trust

Location

St James Veterinary Group Whitegates
105 Mayals Rd, Swansea, WLS
SA3 5DH, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.