Pets at Home Swindon is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Swindon at your convenience. We’re proud to serve pet owners throughout Swindon with friendly service and trusted brands.
Website is a joke , joined their club , now can't log in. cannot book grooming appointment , Website customer service takes you back to log in , tells you to re set your password then takes you to log in ...this repeated password yoyo makes the Website unaccessible. Tried calling. never answered , left messages no call back .
This is all after I joined the club , taken my pet in for first puppy groom.
Will take my business elsewhere, such a the lady who first groomed my pet was lovely , shame the Website let's her down badly .
A
GB
Gordon Bloomfield
May 11, 2026
4.0
It's ok had what I wanted in stock
TP
Thomas P
Apr 28, 2026
4.0
Big store lots of food and other dry goods for cats, dogs, rodents and reptiles. Have just refurbed reptile display so that looks good. Rodent livestock is plentiful and look well cared for. Fish livestock selection is lacking, some basic common tropical and cold water freshwater fish in store, a few different smaller tank set ups available and a small range of dry goods for fish available. Invert selection is small but interesting mostly different mantis species. Can’t fault the helpful and quick staff
JE
Jan Egginton
Apr 1, 2026
1.0
I booked my Dog in for a groom at 4pm, well in advance of the date I required and paid the deposit.
Arrived on the day a few minutes before her booked time of 4pm. Before I could get out of the car my phone rang and I was told that her appointment had to be cancelled . I had driven 1/2 hour to get there and was furious at the very late call. I was then told that my dog was booked in for 4.30. She didn't know what to say when
I held up the appointment card she herself had written stating 4pm.
Not even an appology. I will not be going there again and do not recommend.
Frequently Asked Questions About Pets at Home Swindon
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online from Pets at Home Swindon and collect my items in-store?
Yes, Pets at Home Swindon offers a One Hour Click & Collect service allowing you to order online and collect your purchases from the store within an hour.
Are pets allowed inside Pets at Home Swindon?
Yes, well-behaved dogs are welcome inside Pets at Home Swindon as long as they are kept on a lead and under control at all times.
What are the opening hours of Pets at Home Swindon?
Pets at Home Swindon is open Monday to Friday from 09:00 to 20:00, Saturday from 09:00 to 19:00, and Sunday from 10:00 to 16:00.
Does Pets at Home Swindon offer parking facilities for customers?
Yes, many Pets at Home stores, including the Swindon location, offer parking facilities for their customers.
Is Pets at Home Swindon accessible for people with disabilities?
Yes, Pets at Home Swindon provides accessibility features such as wheelchair access and accessible parking to ensure an inclusive shopping experience.
What types of pet products can I find at Pets at Home Swindon?
You can find a wide range of products including pet food, treats, grooming products, toys, beds, collars, and accessories for dogs, cats, small animals, fish, and reptiles.
What pet-related services are available at Pets at Home Swindon?
Services include Click & Collect, Free Help and Advice, Free Harness Fitting, Free Weight Checks, Nutrition Consultations, Adoption Centre, Licensed Medicines, Pets in-store, and Carry to Car Service.
Are there any pet grooming services near Pets at Home Swindon?
Yes, Smart Pets Grooming and The Groom Room Swindon are nearby pet groomers offering grooming and pet services near the store.
What nearby transit options can help me get to Pets at Home Swindon?
Stratton Park Halt railway station is nearby and provides convenient train access to Pets at Home Swindon for customers using public transit.
Are there places to dine or relax near Pets at Home Swindon that I can visit before or after shopping?
Yes, The White Hart pub and hotel, as well as Martha Grill & Bar Restaurant, are nearby places where you can enjoy food and drinks before or after visiting Pets at Home Swindon.
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