Specialists in Pet Nutrition and Healthcare
Our company was founded in 2012, linking our passion and knowledge of dogs and cats, we wanted to offer owners an un-biased approach to health and well-being of their pets through a personal service. We have shops in Alton, Brockenhurst, Winchester and Tidworth as well as an online business.
We believe that our animals are what they eat, and the environment that they live in, so owners can take advantage of the years of experience for nutritional advice, and training matters.
We are proud to be stockists of a full range of high quality, high welfare products from producers of free range, free run and organic sources.
We also look out for beautiful pet related gifts and accessories that will loo
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.