VeterinarianAnimal HospitalEmergency Veterinarian Service
Clients recommend us for the high quality of care our regular Calne team provide. With all the treats they get at the reception desk it's no wonder dogs come dragging their owners in! Calne is a consulting branch and as such all surgical procedures are done at our Chippenham Veterinary Hospital. The top tier hospital status is not just a name. It is awarded after rigorous RCVS inspections.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.