Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my items at Pets at Home Stratford-upon-Avon?

Accepted Answer

Yes, you can order online and use the Click & Collect service to pick up your purchases at Pets at Home Stratford-upon-Avon, often within one hour of ordering.

Question 8

Are pets allowed inside Pets at Home Stratford-upon-Avon?

Accepted Answer

Yes, well-behaved dogs are welcome in the store as long as they are kept on a lead and under control.

Question 9

What should I do if I lose something in the Pets at Home Stratford-upon-Avon store?

Accepted Answer

Contact the store directly using their contact details from the store locator on the Pets at Home website to inquire about lost property procedures.

Question 10

Does Pets at Home Stratford-upon-Avon host any events or workshops?

Accepted Answer

Yes, events like My Pet Pals Workshops, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops are held; check the Events page online or contact the store for upcoming dates.

Question 11

Are there parking facilities available at Pets at Home Stratford-upon-Avon?

Accepted Answer

Many Pets at Home stores, including Stratford-upon-Avon, offer parking facilities for customers.

Question 12

Is Pets at Home Stratford-upon-Avon accessible for customers with disabilities?

Accepted Answer

Yes, the store is designed to be fully accessible, including wheelchair access and accessible parking spaces where available.

Question 13

What kind of pet products can I find at Pets at Home Stratford-upon-Avon?

Accepted Answer

The store offers a wide range of pet products such as pet food, treats, toys, flea and worming treatments, beds, collars, grooming equipment, and more for various pets including dogs, cats, fish, and small animals.

Question 14

What services are available at Pets at Home Stratford-upon-Avon?

Accepted Answer

Services include Click & Collect, free advice, free harness fitting, weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.

Question 15

What nearby pet services can I visit along with Pets at Home Stratford-upon-Avon?

Accepted Answer

Nearby you can find The Groom Room Stratford-Upon-Avon for grooming services and Vets4Pets for veterinary care, both offering pet-related services that complement your Pets at Home visit.

Question 16

Are there other shopping options near Pets at Home Stratford-upon-Avon?

Accepted Answer

Yes, Pets at Home is located within Maybrook Retail Park, which includes stores like Lidl, Currys PC World, Bensons for Beds, and M&S Maybird, offering a variety of shopping options nearby.

Question 17

How can I get to Pets at Home Stratford-upon-Avon using local facilities?

Accepted Answer

Pets at Home is located in Maybrook Retail Park, which is accessible and close to various retail and service outlets, making it easy to plan your visit with parking and local amenities nearby.

Pets at Home Stratford-upon-Avon

Business Details

About

Location

Hours

Products & Services

Products and Services

Services

Products

Reviews

Frequently Asked Questions About Pets at Home Stratford-upon-Avon