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The Groom Room Byfleet

4.2
(16 reviews)

Business Details

Wey Retail Park, Byfleet, Surrey
KT14 7NP, United Kingdom
+44 3456 006043
https://www.petsathome.com/find-us/locations/pet-care-centre/byfleet

About

Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Byfleet) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Byfleet, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Byfleet trust Pets Grooming for reliable, friendly care that keeps tails wagging.

Location

The Groom Room Byfleet
Wey Retail Park, Byfleet, Surrey
KT14 7NP, United Kingdom

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

4.2
16 reviews
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1
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0
1 star
2
  • SH
    S Harris
    Jul 29, 2024
    1.0
    Absolutely disgusted at how they handled my 4 month old puppy with her first time groom. My pup was so shaken up that now she's a nervous dog when it comes to being groomed. When I first arrived they lied to me and told me she had grazed her pad, when I inspected she had a full cut into her pad which was done by scissors. No one was compassionate when they cut my little pups paw pad completely open, I had to take her to the vets for it to be fully cleaned and wrapped up. The manager was very rude to me and unprofessional with how she handled the situation, the manager actually told me that my dog "didn't give a toss" was her words. The store staff was much more willing to help by giving me stop the bleed buds, other than that there was no other help whatsoever. I still had to pay for the full puppy groom and they offered me a 25% off on the next groom, I told them I would not be returning after the way they hurt my pup. I made an official complaint with pets at home regarding this situation, which was completely disregarded a few days later with no results to how they was going to deal with this incident. Please do not use this service and go to a local groom parlour as they love and care for your animals so much more. My new groomer is slowly working with my pup to not be so nervous when she attends her grooms, which slowly but surely is gaining her trust again. This is a money grabbing scheme with no love for the animal in their care.
  • JJ
    Judith Stannard (Judy)
    Oct 4, 2023
    5.0
    Lovely groomer! Caring and professional.

Frequently Asked Questions About The Groom Room Byfleet

How do I book a groom for my dog at your salon?

The easiest way is via our online booking system at thegroomroom.co.uk.

How much will it cost to groom my dog?

This depends on your dog's breed, coat type and condition, size, and temperament.

Brand Certified Facts from The Groom Room Byfleet

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Certified May 24, 2026Yext Knowledge Graph
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