Family-run independent pet shop in Stockton-on-Tees and Billingham.
We don’t just sell pets, we help you do it properly. Our purpose is to help you make confident, responsible choices so your pets can live healthier, happier lives.
From choosing the right pet to building the correct setup and understanding long-term care, our team guides you through every step.
You won’t leave guessing, you’ll leave informed, prepared, and supported.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.