Certified by The Groom Room Stoke-on-Trent • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Stoke-on-Trent) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Stoke-On-Trent, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Stoke-On-Trent trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Stoke-on-Trent • Jun 21, 2026
Certified by The Groom Room Stoke-on-Trent • Jun 21, 2026
MondayClosed
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Stoke-on-Trent on Festival Heights Retail Park in Stoke-On-Trent, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.7
56 reviews
5 stars
36
4 stars
2
3 stars
1
2 stars0
1 star
17
IF
Ian Forrester
May 12, 2026
5.0
Just taken our dog Bobby for his 1st adult cut (6months old). We've been using the Groom Room since January 2026 but only for puppy trims. I can't remember the groomers name but honestly she has the patience of a saint as Bobby hated being groomed from day 1 but given the love and care whilst there has made things so much easier for him now to be groomed. Wouldn't want to go anywhere else now as I feel that our dog has the best treatment whilst in their care. More than happy with the finish as Bobby was very long over due a full cut. Perhaps not the cheapest Groomers but I think it's worth it just for the service you receive.
JM
jade mountford
Mar 13, 2026
5.0
10/10 service from the ladies at the groom room, took my elderly dog today for the signature bath and brow dry and a de shed. I let the girls know my dog is very nervous prior to her groom and on collection I had a very happy and very fluffy pooch. I’ve had awful experiences taking her to different groomers before because of my dogs nerves, but it safe to say she was given plenty of love and cuddles whilst she was there. I’d recommend them to anyone and I will be using them again ….. thank you ☺️
RR
Richard Richardson
Nov 23, 2024
1.0
2nd time on taking my dog to the stoke groom room
1st visit was only an issue when they could not find the deposit payment and we had to prove we paid it (even though you can not book without paying) the cut was good though.
The second visit however. My poor dog looks like she has gone through a lawnmower.
Very uneven and parts shaved when they should not have been other parts not cut at all
Definitely not worth the cost
SB
Samantha Brooks
Jun 24, 2021
5.0
The only place my 3 dogs will have their nails cut. I have 2 lurchers and anyone familiar with the breed knows they are lanky, skittish drama queens. The staff are pretty much unflappable and will do their best to fit you in as soon as possible. Nails can usually be done the same day if you call ahead and we've never had an issue with quicks even with our miniature dachshund's jet black nails.
Full grooms are a bit expensive but always good, I recommend the paw and nose treatment. My girl gets terribly dry paw-pads (she runs like lightning for long periods of time and punishes her paws daily)and they always feel soft and nourished when she's had this treatment. The seasonal specials are good value especially the winter ones. Well worth the price. If you are a VIP card member you get some good discount codes and exclusives.
Recommended!
Frequently Asked Questions About The Groom Room Stoke-on-Trent
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
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