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The Groom Room Stoke-on-Trent

3.7
(56 reviews)

Business Details

Festival Heights Retail Park, Stoke-On-Trent, STS
ST1 5NZ, United Kingdom
+44 3456 001796
https://www.petsathome.com/find-us/locations/pet-care-centre/stoke-on-trent

About

Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Stoke-on-Trent) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Stoke-On-Trent, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Stoke-On-Trent trust Pets Grooming for reliable, friendly care that keeps tails wagging.

Location

The Groom Room Stoke-on-Trent
Festival Heights Retail Park, Stoke-On-Trent, STS
ST1 5NZ, United Kingdom

Hours

MondayClosed
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Products & Services

1 list · 15 items

Explore offerings from The Groom Room Stoke-on-Trent on Festival Heights Retail Park in Stoke-On-Trent, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.

Grooming Services

15 items

Grooming services

We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.

Long-haired breeds - full groom
Long-haired breeds - full groom
Toy: £42 | Small/Medium: £45 | Large: £54 | Giant: £75

Includes a pre-groom, two warm water baths, blow dry, full body styling, eyes and ears cleaned and nail clip.

Smooth-haired breeds - full groom
Smooth-haired breeds - full groom
Toy: £30 | Small/Medium: £35 | Large: £40 | Giant: £45

Includes pre-groom, two warm water baths, brush and blow dry, ears and eyes cleaned and nail clip. No body styling.

Bath, Brush & Blow Dry
Bath, Brush & Blow Dry
Toy: £22 | Small/Medium: £25 | Large: £28 | Giant: £33

Perfect for in-between grooms. Includes a warm water bath, brush out of the coat and a blow dry - ideal for after muddy walks or trips to the beach.

Puppy Groom (from 3-6 months old)
Puppy Groom (from 3-6 months old)
Toy: £25 | Small/Medium: £25 | Large: £30 | Giant: £30

A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.

Spa treatments

We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.

The VIP Treatment
The VIP Treatment
extra with groom

This luxury service, which can be added to your dog’s groom, includes: Application of teeth clean gel and fresh breath foam Paw and nose balm SPA™ blueberry facial to remove tear stains A choice of luxury or natural shampoo Hydrating butter treatment to condition the coat Spritz of fragrance, keeping them smelling fresher for longer Free Groom Room bandana

The deShedding Treatment
The deShedding Treatment
extra with groom

Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes: Pre-bath deShedding with FURminator® tool selected specifically for your pet Bath with FURminator® deShedding shampoo and conditioner Brush and blow dry Additional final deShedding for a perfect finish Not suitable for all dog coats. Please speak with one of the salon team for more information.

The Poodles & Oodles Treatment
The Poodles & Oodles Treatment
extra with groom

A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including: Choice of Stand Proud or 2 in 1 conditioning shampoo Comb-through spray to tease out tangles Application of teeth clean gel and fresh breath foam Spritz of fragrance Free bandana

Douxo S3 Skin Treatment
Douxo S3 Skin Treatment
extra with groom

DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes: DOUXO® S3 shampoo treatment selected to meet your dog’s needs Ears cleaned using DOUXO® Care Auricular lotion DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas Application of teeth clean gel and fresh breath foam​ Paw and nose balm​ Free bandana

Pick & Mix Treatments
Pick & Mix Treatments
Four treatments for £7 extra with groom

If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below. Luxury or Pet Remedy shampoo Pet Remedy pre-wash spray Deep coat re-moisturising conditioner Pet Remedy leave-in conditioner Application of teeth clean gel Application of fresh breath foam Paw tidy and balm Tear stain remover Ear clean Spritz of fragrance Coat management spray

Little Paws Puppy Treatment
Little Paws Puppy Treatment
extra with puppy groom

The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes: A mild puppy shampoo SPA™ blueberry facial to remove tear stains Hydrating butter treatment to condition the skin and the coat Paw and nose balm Application of puppy teeth clean gel Free VIP Puppy club bandana

Extra Services

The prices of these additional services are charged on top of the cost of your dog’s usual groom.

Handstripping
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra

Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.

Targeted de-matting
Targeted de-matting
extra with groom

This involves removing small mats in areas like under the legs or behind the ears.

General de-matting
General de-matting
extra with groom

If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.

Clip Off
Clip Off
extra with groom

We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.

Walk-in Services

Nail clipping

Nail Clipping
Nail Clipping
£10.00

A clip of all the nails as needed, including dew claws.

Reviews

3.7
56 reviews
5 stars
36
4 stars
2
3 stars
1
2 stars
0
1 star
17
  • IF
    Ian Forrester
    May 12, 2026
    5.0
    Just taken our dog Bobby for his 1st adult cut (6months old). We've been using the Groom Room since January 2026 but only for puppy trims. I can't remember the groomers name but honestly she has the patience of a saint as Bobby hated being groomed from day 1 but given the love and care whilst there has made things so much easier for him now to be groomed. Wouldn't want to go anywhere else now as I feel that our dog has the best treatment whilst in their care. More than happy with the finish as Bobby was very long over due a full cut. Perhaps not the cheapest Groomers but I think it's worth it just for the service you receive.
  • JM
    jade mountford
    Mar 13, 2026
    5.0
    10/10 service from the ladies at the groom room, took my elderly dog today for the signature bath and brow dry and a de shed. I let the girls know my dog is very nervous prior to her groom and on collection I had a very happy and very fluffy pooch. I’ve had awful experiences taking her to different groomers before because of my dogs nerves, but it safe to say she was given plenty of love and cuddles whilst she was there. I’d recommend them to anyone and I will be using them again ….. thank you ☺️
  • RR
    Richard Richardson
    Nov 23, 2024
    1.0
    2nd time on taking my dog to the stoke groom room 1st visit was only an issue when they could not find the deposit payment and we had to prove we paid it (even though you can not book without paying) the cut was good though. The second visit however. My poor dog looks like she has gone through a lawnmower. Very uneven and parts shaved when they should not have been other parts not cut at all Definitely not worth the cost
  • SB
    Samantha Brooks
    Jun 24, 2021
    5.0
    The only place my 3 dogs will have their nails cut. I have 2 lurchers and anyone familiar with the breed knows they are lanky, skittish drama queens. The staff are pretty much unflappable and will do their best to fit you in as soon as possible. Nails can usually be done the same day if you call ahead and we've never had an issue with quicks even with our miniature dachshund's jet black nails. Full grooms are a bit expensive but always good, I recommend the paw and nose treatment. My girl gets terribly dry paw-pads (she runs like lightning for long periods of time and punishes her paws daily)and they always feel soft and nourished when she's had this treatment. The seasonal specials are good value especially the winter ones. Well worth the price. If you are a VIP card member you get some good discount codes and exclusives. Recommended!

Frequently Asked Questions About The Groom Room Stoke-on-Trent

How do I book a groom for my dog at your salon?

The easiest way is via our online booking system at thegroomroom.co.uk.

How much will it cost to groom my dog?

This depends on your dog's breed, coat type and condition, size, and temperament.

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