Brand Certified
Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton
4.4(162 reviews)
Certified by Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton • May 24, 2026
Business Details
1373 Leek Road, Stoke-on-Trent, Staffordshire
ST2 8BW, United Kingdom
Certified by Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton • May 24, 2026
+44 1782 543000
Certified by Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton • May 24, 2026
https://www.cvsvets.com/west-midlands/rogers-brock-barker-abbey-hulton
Certified by Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton • May 24, 2026
About
Certified by Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton • May 24, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Rogers, Brock & Barker Veterinary Surgeons we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Nurse clinics, Pet passports/Animal Health Certificates, Home visits, Repeat prescriptions across the wider Stoke-on-Trent area.
We are RCVS accredited as a Core Standards (Small Animal), welcoming Cage and aviary birds, Cats, Dogs, Ferrets, Guinea pigs, Parrots and Cockatiels, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Details
- Requires appointmentAvailable
Location
Certified by Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton • May 24, 2026
Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton
1373 Leek Road, Stoke-on-Trent, Staffordshire
ST2 8BW, United Kingdom
Hours
Certified by Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton • May 24, 2026
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
SaturdayClosed
SundayClosed
Reviews
4.4
162 reviews
5 stars
119
4 stars
20
3 stars
4
2 stars1
1 star
18
- SWSamantha WillettApr 14, 20265.0Amazing staff Jess the veterinary nurse was very kind and compassionate respected my wishes for the care of my cat Tess thankyou to each and everyone of you for the kindness dignity and compassion I would recommend this vets 💯
- MCMichael CDec 12, 20251.0Extremely Disappointing First Experience – Unprofessional Communication I had high hopes for Rogers, Brock & Barker, especially after my initial registration. However, my first experience with the Abbey Hulton branch was incredibly disappointing and unprofessional. When I registered my dog, Theo, I clearly stated that I wanted him to see Dr. Paul exclusively for non-emergency appointments, as I highly value continuity of care. Unfortunately, this request was not respected, leading to unnecessary confusion. On the day of my appointment, I received a call from Claire, one of the staff members, informing me that my appointment had been rescheduled because the vet was unwell. While I fully understand that emergencies happen, the manner in which Claire handled the situation was unacceptable. She repeatedly cut me off, was dismissive when I tried to clarify my preferences, and spoke over me. When I calmly explained that people sometimes repeat themselves when feeling insecure, she accused me of being rude and abruptly hung up the phone. This left me feeling disrespected and frustrated, especially given that this was my first interaction with the clinic. To make matters worse, I never received a follow-up or resolution, despite the Practice Manager, Lauren Cowie, promising an investigation within 20 working days. It has now been over a month, and I have yet to hear back. I am now seeking a resolution through other channels, but I would advise potential clients to be cautious. If you are looking for a practice that treats both pets and owners with professionalism, respect, and transparency, I would recommend looking elsewhere. Update as of 6 February 2026 - response to the owner's response. There was never an email received. The spam folder is checked daily, nothing!
Frequently Asked Questions About Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment to visit Rogers, Brock & Barker Veterinary Surgeons?
Yes, all consultations are by appointment only. Please call the practice to discuss your pet's needs and arrange an appointment.
Can I call Rogers, Brock & Barker Veterinary Surgeons for pet health advice?
Yes, you can call us with concerns about your pet's health. We provide guidance over the phone, but we recommend booking an appointment for a thorough evaluation.
Will my pet insurance cover treatments at Rogers, Brock & Barker?
Insurance coverage varies depending on the treatment. Please contact your pet insurance provider to confirm what is covered.
How can I register my pet with Rogers, Brock & Barker Veterinary Surgeons?
Registration is easy: complete the form on our website or call us and let our receptionist know you'd like to become a client.
What are the opening hours of Rogers, Brock & Barker Veterinary Surgeons - Abbey Hulton?
We are open Monday to Friday from 08:30 to 19:00, and closed on Saturdays and Sundays.
What services does Rogers, Brock & Barker provide for pets?
Our services include nurse clinics, pet passports, repeat prescriptions, neutering, microchipping, vaccinations, pet insurance, and a Deaf BSL SignVideo service among others.
What payment options does Rogers, Brock & Barker accept?
We accept BACS, cash, check, Direct Debit, Mastercard, and Visa payments.
Are there any pet-related services near Rogers, Brock & Barker Veterinary Surgeons?
Yes, Cute Cuts Dog Grooming is nearby, which is convenient for grooming your pet before or after a veterinary visit.
Which nearby places can I visit for shopping when I come to Rogers, Brock & Barker?
Heron Foods supermarket is close by, making it easy to combine your pet's visit with grocery shopping.
What dining options are available near Rogers, Brock & Barker Veterinary Surgeons?
You can enjoy meals or snacks near us at Domino's Pizza, Abbey Fryer Fish Bar, Spice Mill, or Sids Snack Shack, perfect for a bite before or after your visit.
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