Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order products online and pick them up at Pets at Home Stoke Longton?

Accepted Answer

Yes, Pets at Home Stoke Longton offers a Click & Collect service where you can order products online and collect them in-store, often within one hour of placing your order.

Question 8

Are pets allowed inside Pets at Home Stoke Longton?

Accepted Answer

Yes, well-behaved dogs on leads are welcome inside the store, allowing you to shop with your pet by your side.

Question 9

What types of pet products can I find at Pets at Home Stoke Longton?

Accepted Answer

You can find a wide range of products including pet food, treats, beds, coats, toys, grooming equipment, healthcare products, cages, and accessories for dogs, cats, small animals, fish, and reptiles.

Question 10

What are the opening hours for Pets at Home Stoke Longton?

Accepted Answer

The store is open Monday to Friday from 9:00 to 20:00, Saturdays 9:00 to 19:00, and Sundays 10:00 to 16:00.

Question 11

Does Pets at Home Stoke Longton provide services like free harness fitting or weight checks?

Accepted Answer

Yes, the store offers services such as free harness fitting, free weight checks, nutrition consultations, licensed medicines, an adoption centre, and a carry to car service.

Question 12

Is there parking available when visiting Pets at Home Stoke Longton?

Accepted Answer

Yes, many Pets at Home stores, including Stoke Longton, offer parking facilities for customers.

Question 13

Is Pets at Home Stoke Longton accessible for customers with disabilities?

Accepted Answer

Yes, the store strives to be fully accessible with features like wheelchair access and accessible parking spaces to accommodate all customers.

Question 14

Which nearby places can I visit for pet healthcare services near Pets at Home Stoke Longton?

Accepted Answer

Vets for Pets is located nearby and provides veterinary and diagnostic services, making it convenient to visit both locations for your pet's needs.

Question 15

Are there dining options near Pets at Home Stoke Longton where I can relax before or after shopping?

Accepted Answer

Yes, nearby dining options include McDonald's, Pizza Hut, Costa Coffee, The Pepper Mill pub, and Lin restaurant, offering a variety of food and drink choices close to the store.

Question 16

Where can I find other shopping options near Pets at Home Stoke Longton?

Accepted Answer

Phoenix Retail Park, where Pets at Home Stoke Longton is located, also features Smyths Toys, Shoe Zone, Currys PC World, and Tesco Petrol Station for diverse shopping needs.

Pets at Home Stoke Longton

Business Details

About

Location

Hours

Reviews

Frequently Asked Questions About Pets at Home Stoke Longton