Brand Certified
County Veterinary Centre - Friarswood
4.7(274 reviews)
Certified by County Veterinary Centre - Friarswood • May 24, 2026
Business Details
12 Friarswood Rd, Newcastle-under-Lyme, Staffordshire
ST5 2EG, United Kingdom
Certified by County Veterinary Centre - Friarswood • May 24, 2026
+44 1782 615698
Certified by County Veterinary Centre - Friarswood • May 24, 2026
https://www.cvsvets.com/west-midlands/county-veterinary-centre-friarswood
Certified by County Veterinary Centre - Friarswood • May 24, 2026
About
Certified by County Veterinary Centre - Friarswood • May 24, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at County Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Nurse clinics, Repeat prescriptions, Keyhole (Laparoscopic) surgery across the wider Newcastle-under-Lyme area.
We are RCVS accredited as a Core Standards (Small Animal), welcoming Cage and aviary birds, Cats, Dogs, Ferrets, Guinea pigs, Parrots and Cockatiels, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by County Veterinary Centre - Friarswood • May 24, 2026
County Veterinary Centre - Friarswood
12 Friarswood Rd, Newcastle-under-Lyme, Staffordshire
ST5 2EG, United Kingdom
Hours
Certified by County Veterinary Centre - Friarswood • May 24, 2026
Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday8:30 AM - 2:00 PM
SundayClosed
Reviews
4.7
274 reviews
5 stars
229
4 stars
23
3 stars
8
2 stars1
1 star
13
- EREmily RandleApr 23, 20261.0Unfortunately not a good experience with this vets. I was recommend this vets when looking to get my girl spayed. All together had 3 pre ops in just over 6 months and was no closer to her being spayed due to being misinformed. I was then told she needed a medication, and asked to pay there. I was told we had to order it in but we could pay there and use a third party company to receive it. Paid at the vets and then attempted to order it in but needed to pay a further £100. When I contacted the vets to ask why this is, it was because we had only paid for the prescription to be issued, again not informed about this and was lead to believe we had paid the amount needed at the vets. We have now moved vets in hope we can actually get her sorted. Complete lack of communication which made me loose all faith that they could care for my dog. Would not recommend to others.
- RLRetro LickerFeb 12, 20265.0We’ve been to Friarswood for a quite a few years. They took care of all of our cats neutering and did a great job. Last week we had to say goodbye to our dog. Such a difficult time, but we received the best care. Our vet was kind, caring and compassionate throughout. Even our exit from the building was a consideration they cared about. Bill to be forwarded at a later date, but a week after we received this lovely card in the mail with condolences and some seeds for the dogs grave.
- KAKathleen AyrvsJan 21, 20235.0Very professional, the receptionists are very helpful. Good advice and veterinary care, can't fault them.
- LCLeah CooksonAug 4, 20195.0They have been fantastic with our dog who has cancer. Very caring staff. Highly recommended.
Frequently Asked Questions About County Veterinary Centre - Friarswood
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment at Friarswood Veterinary Centre?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
How can I contact Friarswood Veterinary Centre for pet health advice?
You can call us with any concerns. While we can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Does Friarswood Veterinary Centre accept pet insurance?
Insurance coverage varies by pet and treatment. We advise contacting your pet insurance provider to understand your coverage.
What payment options are accepted at Friarswood Veterinary Centre?
We accept payment via cash, Maestro, Mastercard, and Visa.
What services does Friarswood Veterinary Centre offer?
We offer SignVideo (Deaf BSL service), The Healthy Pet Club, pet insurance, nurse clinics, repeat prescriptions, keyhole (laparoscopic) surgery, various neutering and microchipping services, vaccinations, and pet advice.
What are the opening hours of Friarswood Veterinary Centre?
Monday to Friday: 08:00 to 18:30, Saturday: 08:30 to 14:00, Sunday: Closed.
How do I register my pet with Friarswood Veterinary Centre?
Registration is easy: complete the form on our website or call us and let our receptionist know you'd like to become a client.
Are there any nearby places to visit around Friarswood Veterinary Centre?
Nearby you can find Costa Coffee to enjoy a drink before or after your visit, Morrisons supermarket for grocery shopping, and The Stags Head pub for relaxing with friends.
Which nearby veterinary services are close to Friarswood Veterinary Centre?
Nearby veterinary services include C V S and Friarswood Vets, providing additional options for pet care in Newcastle-under-Lyme.
What other amenities are available near Friarswood Veterinary Centre to assist visitors?
Facilities nearby include Timpson for shoe repair, Newcastle Chiropractic Clinic for health services, and Clayton Lodge Hotel for accommodation needs.
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