Certified by The Groom Room Guildford • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply Store
Pets Grooming (previously known as The Groom Room Guildford) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Guildford, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Guildford trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Guildford • Jun 21, 2026
Certified by The Groom Room Guildford • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Guildford on Woodbridge Road in Guildford, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.4
21 reviews
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IQ
Inês Quaresma
Jan 16, 2026
1.0
If I could give zero stars I would.
I’m very disappointed with my experience at Pets at Home Guildford, particularly with the nail trimming service.
I’ve taken my dog to Pets at Home for nail trims for years with no issues, but since moving to this area it’s been nothing but frustrating. I’ve now been to this store three times trying to get her nails trimmed, including today.
The first time, I tried calling multiple times to check they were open but no one answered, so I went in person. Despite online information saying they were open, I was told the service was closed and advised to come back any day after 11am.
The second visit, after 11am as advised, I was told there weren’t enough staff. Eventually the manager attempted to trim my dog’s nails but made very little effort and stopped almost immediately, saying my dog wouldn’t let her. I explained that my dog is a rescue with trauma and needs reassurance (especially from me) to feel calm, but I wasn’t allowed to be present to help her settle. I was then told to book another appointment when more staff would be available.
Today, at my booked appointment, I was told they were suddenly very busy but would “try their best.” Unfortunately, this again meant calling the same person who had been unable to trim her nails before. Once again, no real attempt was made. I was told my dog wouldn’t allow it, and even that my presence watching through the window made it harder. When I expressed my frustration, I was met with attitude and told they wouldn’t force my dog and that I needed to “listen” because she has trauma.
Of course I don’t want my dog forced — I want a calm, competent, and compassionate approach. The implication that a dog with trauma simply can’t have her nails trimmed is worrying, especially when this is something she has managed elsewhere for years.
I was extremely patient up until today, but I’m now left having to travel much further just to get a basic service done. Sadly, I wouldn’t recommend this store for grooming services based on my experience.
IW
Iain Wilson
Jan 9, 2026
1.0
They shaved my Spaniel's ears.
PD
Pip D
Sep 2, 2023
5.0
Successful first puppy groom. Stuart was very calm with her and explained how the appointment went. She trotted in very happily with her tail wagging. Good experience.
HP
Holly Power
Jul 15, 2022
5.0
I have been having my Bichon Frise puppy groomed here for the last few months and they have always been wonderful. Today he went for his 1st adult groom and I cannot express enough what a wonderful job the gentleman who groomed him did. Unfortunately I didn't catch his name but he was amazing! Highly recommend!
Frequently Asked Questions About The Groom Room Guildford
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
What grooming services are available at The Groom Room Guildford?
We offer dog grooming, nail clipping, puppy grooming, and spa treatments tailored to your pet's needs.
How can I book a dog grooming appointment at The Groom Room Guildford?
You can book an appointment easily via our online booking system at thegroomroom.co.uk.
What are the opening hours of The Groom Room Guildford?
We are open Monday to Saturday from 9:00 AM to 6:00 PM, with extended hours until 8:00 PM on Thursdays. We are closed on Sundays.
Is it permitted to stay with my dog during the grooming session?
For the safety of all dogs and customers, owners are not allowed to stay with their pets during grooming.
What should I do if I am running late for my dog's drop-off or pick-up?
Please notify us as soon as possible if you're running late. If you arrive more than 15 minutes late, we may not guarantee your appointment. Late pickups incur an additional charge of £5 for every 30 minutes beyond the agreed collection time.
What COVID-19 safety measures does The Groom Room Guildford have in place?
Your safety is our top priority. We implement COVID measures to keep you and your pets safe. For details, visit our COVID-19 information page at petsathome.com/pet-talk/pets-and-coronavirus-here-for-you-and-your-pets.
What payment options are accepted at The Groom Room Guildford?
We accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Where is The Groom Room Guildford located and what is the contact phone number?
We are located inside Pets at Home on Woodbridge Road, Guildford, Surrey, GU1 1EE. You can reach us at +44 345 266 8521.
What nearby places can I visit before or after my pet's grooming appointment at The Groom Room Guildford?
You can visit nearby places such as Evans Cycles for sporting goods, Frankie & Benny's restaurant for a meal, or The Gym Group Guildford to work out. Also nearby is Pets at Home Guildford if you want to shop for pet supplies.
If I am traveling to The Groom Room Guildford, are there any convenient nearby services or transportation options?
Nearby you will find Alpha Car Rental for vehicle hire and Travelodge Hotel - Guildford if you need accommodation. These make visiting The Groom Room convenient whether you are local or from out of town.
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