Springfield Veterinary Centre - Hackenthorpe

Reviews

• KP

  Kelly Parkin

  5 days ago
  5.0
  I dont have one bad word for this practice. Thank you for helping Charlie cross the rainbow bridge today, I was so hurt and was given so much false hope and he was very badly let down by the previous practice. He was shown the most kindness and respect in his last 2 hours here than they had for him in 6 / 7 months. The vet who handled him today, thank you. Thank you for listening, thank you for caring and thank you for giving me upto 2 hours to say goodbye and to hold him. I am so touched by everything by the silence in the whole practice as I held him for his last moments. Your kindness has very touched my heart. They was no judgement regarding pricing, instead their was love, kindness and understanding. Thank you for loving my cat in his last moments the same way I did. I am happy knowing the rest of my fur babies will be receiving the best treatment. The previous practice judged the number of pets I had, here hasn't. Instead they understood and didnt make horrid remarks. The kindness was so appreciated. Thank you so much for treating me like a person who just lost her soul baby and for not using me for money like the previous place did. Im happy knowing he passed in such a loving environment. Thank you again. The kindness means everything. I really recommend for everything your pet needs. The best service I could've ever wanted for my boys passing. Thank you endlessly.
• FR

  Freya Rowberry

  5 days ago
  5.0
  Absolutely amazing vets. My friend sadly had to have her soul cat put down today due to neglect from another vets and they were so amazing. They took their time, explained everything, didnt rush her, let her cry, let her grieve, let her hold her baby for as long as she needed. They were so understanding and lovely to her, which helped so much with such a difficult situation. They even helped her put in a complaint about her previous vets. A little bit of compassion and patience goes a long way and they definitely proved that. Would 100% recommend here, they are vets that actually care!!
• LL

  Lily

  5 days ago
  5.0
  I genuinely am speechless, my bestfriend came in as an emergency with her soul cat. She was so empty and numb with the way another vet choose to neglect her cat. She explained everything and the vet listened really well and explained everything in so much detail. They had graciously given her an hour time slot to go over everything and unfortunately the kindest decision had to be made. They gave her so much time to say goodbye, they was gentle and listened to her every step of the way. They didnt judge her, they apologised for the way the previous vet handled it all and most importantly they made her feel safe. She put her baby boy to sleep where he felt most safe in her arms. She said shes never felt more respected and understood than today. You gave her boy the last moments he deserved. Thank you for the kindness, love and respect you showed both her & Charlie today. Please thank everyone involved. You guys deserve the biggest thank yous. She is forever thankful you didnt let her down like the previous place did for months. I really recommend.
• DM

  David Marriott

  Jun 2, 2026
  5.0
  Olivia and the ladies are all absolutely awesome!! X
• KK

  Kelly

  Apr 22, 2026
  5.0
  Our rescue kitten went today, I believe our vet was called Hannah, atleast online thats the name stated - Please pass on a huge thank you for been so gentle with my kitten and understanding his limits. He had a horror at another vets and was surrended to me for not the nicest reason and she was so gentle and kind with him and gave him time to come out, his boundaries was respected and it was so sweet to see someone care about his past and previous trauma to vets. It was a pleasant surprise when he was given some little treats afterwards. I highly recommend this vets from the receptionists welcoming and helpful energy to the actual treatment provided.

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