Longcroft Southport is a boutique, luxury cat hotel offering 5 interior designed suites. Each suite includes a private, climate-controlled bedroom leading to a safe, secure sunny play area. Feline guests enjoy views of owner Harvey's lovely garden, surrounded by mature trees, with plenty of wildlife to entertain them. Cats have space to climb and exercise as well as relax, making Longcroft Southport the purrfect choice for both indoor and outdoor loving guests. Their welfare and comfort is our absolute priority.
The hotel enjoys a quiet location in Birkdale, Southport, Merseyside. Liverpool airport is within an hour’s reach. It is ideally located for cats living in neighbouring Formby, Lancashire (Preston, Chorley) and Greater Manchester.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.