Telephone is answered 10.30am – 1.30pm.
No appointment is necessary, you can turn up with your pet on the day. However you can book an appointment on our branch website.
Gates open 11.30am and a Vet is on-site from 12 noon.
(Please note: we do not have car park facilities available to the public. St Georges Street and other surrounding streets are largely residents’ only parking.)
We are pleased to advise that we can take card payments at our Branch Clinic. Please bring proof of benefit and identification with you each time you attend with your pet.
If you need to contact the clinic outside of opening hours, please contact the Animal Centre between 9am to 4.30pm on 0300 999 7321 or email clinic@rspca-suffolkcentral.org.uk
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.