Certified by Pets at Home Ipswich Martlesham • Aug 30, 2026
Pet StorePets at Home Ltd
Pets at Home Ipswich Martlesham is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Ipswich Martlesham at your convenience. We’re proud to serve pet owners throughout Ipswich with friendly service and trusted brands.
Location
Certified by Pets at Home Ipswich Martlesham • Aug 30, 2026
Certified by Pets at Home Ipswich Martlesham • Aug 30, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:30 AM - 4:30 PM
8/31/20269:00 AM - 8:00 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Ipswich Martlesham on Beardmore Park in Ipswich, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Ok looking gor a bird stand but have to use website instead, laid out nicely, bit pricey, plenty of staff about, have a vets in site and grooming area, overall all nice place well laid out and good signage to locate area you need
JJ
Jessica
Aug 22, 2026
5.0
Your colleague, Steven, was absolutely lovely. We had come in previously and notice a little girl bearded dragon, and absolutely fell in love with her. We originally spoke to Steven about rats (as we are currently temporarily looking after some) and he was great help about rats and moved swiftly onto bearded dragons. We said that we were coming back in a few weeks time as said if she was still there we would take her. Well lo and behold a few weeks went past and she was still there. Steven remembered us and served us again and was absolutely brilliant and knew what he was talking about, same as the lady who was with us (i forgot to take her name). Steven gave us a lot of advice and information. He is definitely a valuable asset for pets at home!.
LL
Laura
Aug 16, 2026
2.0
Unfortunately after coming here all the time for my two animals, with mostly fine to great experiences, I won’t be returning. I was purchasing some digestion aid, with this they come in cards or a tester package, which you show to the desk and they proceed to get these from the back, I gave my card to the girl on the desk I believe named “bryony” which she proceeded to look at it with quite the face, she clearly had no idea what it was, she proceeded to then show it to the women next to her making her go and get it, by the way the line was very long being a midday on Sunday. The item was not in stock and all I got back from Bryony is “we haven’t got any” i was in shock no “sorry about that” no “was there any alternative you would like” just stood there and looked at me like I was a ghost. I in turn had to go back and pick up an alternative, I had said “its probably best to remove the cards, while you don’t have the items in stock to not waste any more time” she said nothing. She didn’t even ask me for my Pets at home card, which I thought was mandatory. She proceeded to be very rude with her mannerisms, becoming hostile towards me. I said nothing further, so clearly she got offended very quickly to a very reasonable comment.
I’ve worked in many customer service jobs, where times I’ve been in the same position as Bryony was in, but have proceeded with “I’m so sorry about that, but the item isn’t in stock, would you like to get an alternative” due to the nature of the product.
Clearly new, clearly needs some sort of customer training in these situations, and possible training for these in store situations. I have purchased these types of items numerous times here and other stores and never has this happened to me. Im very disappointed with the interaction. I hope it doesn’t happen to any further customers.
KN
Kenneth NOBLE
Jul 28, 2026
5.0
Great pet shop and vets lottie our ragdoll kitten loves it too
Frequently Asked Questions About Pets at Home Ipswich Martlesham
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Brand Certified Facts from Pets at Home Ipswich Martlesham
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Certified August 30, 2026Yext Knowledge Graph
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