An independently owned veterinary practice based in Moreton Hall, Bury St Edmunds.
Our vets, veterinary nurses and veterinary care assistants provide a caring and professional service for all small animals and exotics. With a wide range of services, you can enjoy a trip to the Grooming Lounge or visit Pets Place to find all your pet supplies, toys, and food in one convenient place. Emergency care is handled by our trusted vets at our sister practice, ensuring seamless access to your pet’s medical records for treatment at the on-site hospital. Additionally, we provide free delivery for medications and pet supplies for your convenience.
Moreton Hall Veterinary Centre is a member of the Federation of Independent Veterinary Practices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.