Offering something ambitious, different, fresh, and independent is what we are all about. Over a few cups of coffee and cake, the idea for Live Well Vets was conceived. We love animals, customers, and old-fashioned customer service. Building an ethical and environmentally conscious practice is important to us.
Besides offering an enjoyable work environment, our newly renovated practice allows us to offer outstanding patient care with great break-out staff facilities – often filled with sweet treats.
The name Live Well Vets describes exactly what we believe in – a culture of well-being for both our clients’ pets and our own staff.
Location
Live Well Vets - Llantrisant
11 ely valley rd talbot green unit 9, Pontyclun, RCT
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.