Cotts Equine is an independant, purpose-built Equine veterinary business. We provide high level ambulatory first-opinion, referral services and 24/7 emergency work every day of the year.
Cotts was founded in October 2005 in the heart of Pembrokeshire and we still are Wales only RCVS-accredited Equine Hospital, taking referrals from all over the country.
We continue to innovate and strengthen. Cotts offers 1st opinion equine services to the whole of South Wales, with two other teams working in Cardiff and Swansea.
From happy hackers to world class riders, we are committed to continuing to invest in the future of our business and continue to serve as Wales’ premier equine referral centre for all equine needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.