Having always had a passion for dogs Clara opened My Best Friend Professional Dog Grooming in May 2015. Since then the business has grown from Clara working alone in a garden pod to what it is today, 3 full time groomers working from a purpose built salon with over 600 active clients.
Clara doesn’t believe there is a one size fits all solution for your dog. She takes the time to get to know you both and find out about your lifestyle to help her understand what’s best for you! The welfare of your dog is at the heart of the business with a focus on quality, care and outstanding client service.
My Best Friend Dog Grooming Academy opened for in April 2021 offering iPET Network Ofqual courses.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.