We are a proudly 100% Independent Practice in Henley-On-Thames, Oxfordshire, with a branch surgery in Twyford, Berkshire.
We provide our own 24-hour, on-site weekday care. 24hr Nursing, 5 days a week, and a vet on call to care for your pet when they most need it. The only Independent vets within 20 miles of Henley to offer this.
Between 5pm on Saturday, and 8am on Monday (8:00am on Tuesday for Bank Holiday Weekends), we have partnered with MiNightVet in Maidenhead to provide our Emergency Services.
Opening Hours Henley:
Mon - Fri 8.00 am to 7.00 pm
Saturday 9.00 am to 5.00 pm
Sunday Emergencies Only
Opening Hours Twyford:
Mon, Tues, Thurs & Fri 9:00 am to 6:00 pm
CLOSED ON WEDNESDAYS
Weekday Evening Emergencies will be seen at Henley
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.