Based in the outskirts of Richmond, North Yorkshire, the Richmond branch of Millbry Hill, a leading independent family-run country store, serves Easby, Brompton-on-Swale, Catterick and surrounding villages; providing an exceptional range of equestrian and pet supplies together with a fabulous country clothing collection.
Millbry Hill has longstanding experience in serving and supporting the rural community, selling everything from saddlery and pet supplies, to homeware and fabulous clothing from top country brands. Priding ourselves on outstanding product knowledge and customer service to the local area and offering a fantastic range of products offering unbeatable quality at affordable prices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.