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Business Details
About
VeterinarianEmergency Veterinarian Service
Westway Vets was established in 1975. We have 19 branches across Tyne and wear, Durham and Northumberland which are supported by our Tier 3 RCVS hospital in Newcastle Upon Tyne. We have excellent operating and in house facilities including a separate dedicated feline unit which has received Gold standard cat friendly clinic status. We are constantly committed to achieving high clinical standards and providing excellent patient and client care.
Location
Westway Veterinary Group, Wideopen
17 canterbury way wideopen, Newcastle upon Tyne, NTY
NE13 6JQ, United Kingdom
Hours
Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:30 AM - 6:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.