Located at Unit 12, London Road Business Park, Retford, Notts, DN22 6HG, our Retford store spans 4000 sq ft and offers a wide range of high-quality pet products. From premium food and treats to toys and accessories, we cater to all pets, including dogs, cats, small animals, birds, reptiles, and wildlife. Visit us for expert advice, exceptional customer service, and everything you need to keep your pets happy and healthy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.