We pride ourselves on a friendly, caring approach giving the highest standard of health care to you and your pets. We are happy to treat all types of small companion animals – dogs, cats, rabbits & other pocket pets, birds and reptiles at the main Plains Road surgery and at our sister branch surgery at 26-28 Station Road, Carlton. All operations and in-patients are treated at our purpose built clinic at our main 333 Mapperly Plains Surgery. We opened the Plains Road Surgery in 2014 with full consulting, operating, diagnostic & hospitalisation facilities in a brand new state of the art premises.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.