This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Day Care
Multi award-winning dog daycare in Thetford, Norfolk, trusted by local dog owners. Our professional team of dog behaviourists, trainers, and canine first-aid experts provide a safe, licensed (DEFRA compliant) and insured environment for every breed, age, and temperament. With our free-roam facility, your dog enjoys energetic play, socialisation, and rest — all tailored to their needs. We’re the go-to choice for dog daycare, raw food, and puppy care in Norfolk. Plus, enjoy our Self-Service Dog Wash and premium treats found on site. 🐾 Book today and see why we’re the UK's most trusted dog day care!
Location
Pooch's Yard - Doggy Day Care / Creche
1 Telford Way, Thetford, NFK
IP24 1HU, United Kingdom
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.