Brand Certified
Willow Veterinary Centre - Thorpe Road
4.6(152 reviews)
Certified by Willow Veterinary Centre - Thorpe Road • Jun 14, 2026
Business Details
202 Thorpe Road, Norwich, NFK
NR1 1TJ, United Kingdom
Certified by Willow Veterinary Centre - Thorpe Road • Jun 14, 2026
+44 1603 300814
Certified by Willow Veterinary Centre - Thorpe Road • Jun 14, 2026
https://www.cvsvets.com/east/norwich/willow-veterinary-centre-thorpe-road
Certified by Willow Veterinary Centre - Thorpe Road • Jun 14, 2026
About
Certified by Willow Veterinary Centre - Thorpe Road • Jun 14, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Willow Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, Dog grooming, Nurse clinics, Pet insurance, Pet passports/Animal Health Certificates across the wider Norwich area.
We are RCVS accredited as a Small Animal General Practice, welcoming Cats, Dogs, Ferrets, Guinea pigs, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Willow Veterinary Centre - Thorpe Road • Jun 14, 2026
Willow Veterinary Centre - Thorpe Road
202 Thorpe Road, Norwich, NFK
NR1 1TJ, United Kingdom
Hours
Certified by Willow Veterinary Centre - Thorpe Road • Jun 14, 2026
Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
SaturdayClosed
SundayClosed
Reviews
4.6
152 reviews
5 stars
126
4 stars
12
3 stars
4
2 stars
3
1 star
7
- BVBridget VeldhuisApr 16, 20265.0This Vetinary Centre has always made me feel safe in the knowledge they care about my pets and go that bit further for the personal touch.
- TPThea P.Dec 30, 20255.0We had an excellent consultation and received great care from Jenna for our cat. She really listened to our concerns and walked us through each step of the process, clearly explaining what would be involved and how much each part would cost before proceeding, something we really appreciated, as not all vets take the time to do this.
- LPLee PhoenixJan 1, 20235.0Very pleased start to finish. Big thanks to Alex too
Frequently Asked Questions About Willow Veterinary Centre - Thorpe Road
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment to visit Willow Veterinary Clinic?
Yes, all consultations are by appointment only. Please call us to discuss your pet's needs and arrange an appointment.
Can I call Willow Veterinary Clinic for advice about my pet's health?
Yes, you can call us for some guidance over the phone, but we recommend booking an appointment for a more thorough evaluation.
How do I register my pet with Willow Veterinary Clinic?
Simply complete the registration form on our website or call us and let our receptionist know you'd like to become a client.
What are the opening hours of Willow Veterinary Clinic?
We are open Monday to Friday from 8:00 AM to 6:30 PM and closed on Saturdays and Sundays.
What services does Willow Veterinary Clinic provide?
We offer services such as dog grooming, nurse clinics, pet insurance, pet passports/animal health certificates, vaccinations, neutering, microchipping, and a SignVideo Deaf BSL service.
Does Willow Veterinary Clinic accept pet insurance?
Yes, we work with pet insurance providers like MiPet Cover, but coverage may vary, so please check with your provider.
What payment options are available at Willow Veterinary Clinic?
We accept payment via Apple Pay, cash, Mastercard, and Visa.
Are there nearby medical facilities close to Willow Veterinary Clinic?
Yes, the Yare Valley Medical Practice and Doctors Surgery are nearby if you need human medical services during your visit.
What nearby places can I visit for dining or socializing when coming to Willow Veterinary Clinic?
You can visit The Mustard Pot pub, The Fat Cat & Canary bar, or the Cumberland Hotel pub close to our clinic for dining or socializing.
Is there a nearby pet store near Willow Veterinary Clinic where I can buy pet food or supplies?
Yes, OSCAR Pet Foods Norwich is a nearby pet store where you can find pet food and supplies.
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