Certified by Pets at Home Norwich Longwater • Jun 21, 2026
Pet StorePets at Home Ltd
Pets at Home Norwich Longwater is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Norwich Longwater at your convenience. We’re proud to serve pet owners throughout Norwich with friendly service and trusted brands.
Location
Certified by Pets at Home Norwich Longwater • Jun 21, 2026
Certified by Pets at Home Norwich Longwater • Jun 21, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:30 AM - 4:30 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Norwich Longwater on Norfolk Retail Park in Norwich, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Brilliant, remember to download the app, saved us £90 on the first visit.
PJ
Paula Jones
Apr 7, 2026
5.0
Very helpful and professional
CS
Carly Stackwood
Apr 4, 2026
5.0
Friendly staff, always having what I need for my dogs.
DL
David Littlefair-Cameron
Apr 3, 2026
5.0
Nice friendly staff and helpful when trying to choose the right food for our new puppy
CC
callum
Mar 27, 2026
5.0
Went into the store looking to get a small pet. Got some really good advice and help from Brooke who was able to talk about whats best for the animal. Highly recommend if your looking to get a couple of gerbils. 10 out 10
Frequently Asked Questions About Pets at Home Norwich Longwater
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchases at Pets at Home Norwich Longwater?
Yes, you can order online and collect your purchases in-store using the Click & Collect service, with an option to collect within an hour of ordering.
Are pets allowed inside Pets at Home Norwich Longwater?
Yes, well-behaved dogs are welcome inside the store, but must be kept on a lead and under control at all times.
What are the opening hours for Pets at Home Norwich Longwater?
The store is open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 19:00, and Sunday 10:30 to 16:30.
Does Pets at Home Norwich Longwater provide parking facilities?
Yes, many Pets at Home stores including Norwich Longwater offer parking facilities for customers.
Is Pets at Home Norwich Longwater accessible for people with disabilities?
Yes, the store is fully accessible with features such as wheelchair access and accessible parking spaces.
What services does Pets at Home Norwich Longwater provide?
Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.
What types of pet products can I find at Pets at Home Norwich Longwater?
You can find pet food, treats, toys, grooming products, pet beds, collars, leads, healthcare products, and many more for various animals.
Are there any nearby pet care services close to Pets at Home Norwich Longwater?
Yes, nearby pet care services include Vets4Pets Norwich Longwater and Companion Care Vets Norwich Longwater, providing convenient access to veterinary services alongside your pet supply shopping.
Where can I find grooming services near Pets at Home Norwich Longwater?
You can visit Pets at Home & Groom Room - Norwich Longwater or The Groom Room Norwich Longwater located nearby for professional pet grooming services.
What other shopping and dining options are available near Pets at Home Norwich Longwater?
Nearby you have retail stores like Argos and Marks and Spencer, and dining options including Pizza Hut, Copper Beech pub, and Costa Coffee, perfect for combining your pet shopping trip with other errands or meals.
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