The Veterinary Hospital - Gorleston

Reviews

• MB

  Mandy B

  May 29, 2026
  5.0
  The staff are friendly, and while all vets are expensive, I dont feel ripped off. For example, my dog had an operation, and I was given the price range it might fall into depending on what they found, the final price was on the lower end. When I had to have my previous dog put to sleep, the vet was amazing, she heated up some chicken and we sat on the floor with him while she administered the drug. He didn't even notice and died eating warm chicken - it helped to know he died like this as he was only 6. I always meant to send her a card, I was so grateful, but I never got round to it.
• LS

  Laura Smith

  Apr 4, 2026
  2.0
  Today I took my cat in to see Anna I believe . My cat was being sick and we wanted to figure out why so took her in and the vet in fairness was very nice but did find I had to repeat a few answers that I had already given so was a little concerned but it's bank holiday fair play ect. She then proceeded to give my cat some medication / medipet supliment in a syringe/ brown stuff to put on your finger and administer to your cat . When she opened it it was like brown water . She proceeded to give her a bit she squirted on her hand . My cat licked it a few times then the vet put more on her hand and my cat turned her nose up at it . The vet then tells me ( this doesn't look right it should be a paste ) after she's given it to my cat . IV then decided to remove my cat from them and they offered to keep her in for observations which I refused . So basically I took my cat there for what turned out to be a fur ball but now I have to watch her for the weekend because technically the vet gave her spoilt medication. And they still charged me for it. Either wasn't stored correctly there or from there supplier but I would rather travel next time than go there again. Really hope she doesn't turn over this weekend or I will turn. Now have to book her in at Lowestoft to get her checked because the vet messed up . She was nice but she has messed up . I'll also be checking they have been correct on my cats records . Not a good experience so try avoid if you can.
• DD

  Debbie

  Mar 18, 2026
  5.0
  Took my kittens in for their immunisation and chip. Also set up petplan for them both. Staff are all very polite and professional. Highly recommend
• JJ

  J.Tennant

  Mar 5, 2026
  5.0
  The staff are very helpful and very supportive I lost my cat and he got handed into them they phoned me within minutes of getting him checked him over and gave me all the info they knew from when he got out very grateful to them and they compassion they showed he’s now back home and safe.
• MH

  Michael Hunn

  Jan 28, 2026
  1.0
  I have been having my pet , treatment and care , since she was a puppy , Magdalen Branch.No problems with the care .Till my last visit in which i was informed she needed the treatment i went in there fore .On paying that visit i was told they would ring to get her in to be treated. After another week, i rang to which they asked if I wish to have the treatment and if so will give me a quote to agree before booking her in .Then they call me with a quote with out having the Medicare cover contract £1800 .Felt being pressured I visited another vets ,with full treatment and more cost £700 . I asked CVS To explain such costs , they ignored my request . I repeated my request to Magdalen branch . To which they have just blocked me . I have sent quotes emails etc . To rip Briton , panorama,GMB etc.

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